Riley Ditchburn
Southern River,WA
Summary
Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
5
5
years of professional experience
Work History
Manual Worker
Carlisle Event Hire
06.2021 - Current
- Completed tasks within deadline constraints, ensuring timely delivery of projects without sacrificing quality.
- Maintained professional demeanor during stressful situations resulting in positive working relationships among team members.
- Enhanced productivity by implementing efficient work processes and maintaining a clean, organized workspace.
- Reduced workplace accidents through adherence to safety protocols and proper equipment usage.
- Executed daily maintenance tasks, resulting in prolonged equipment lifespan and reduced repair costs.
- Communicated effectively with supervisors and coworkers to ensure smooth operations and prevent misunderstandings.
Hospitality Worker
Collins Food Group
09.2019 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Trained new staff members on proper customer service and hospitality policies.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
Education
High School Certificate - General Studies
Harrisdale Senior High School
Harrisdale, WA10.2023
Skills
- Workplace Safety
- Heavy Lifting
- Physical Strength
- Customer Service
- Willingness to learn
- Time Management
- Job Site Cleanup
- Punctual and Reliable
- Safety awareness
- Complex Problem-Solving
- Team Collaboration
Reference
Samuel Kramer
Shift Supervisor, Collins Food Group
PH: 0406 607 048
Wayne Cook
Owner of Carlisle Event Hire
PH: 0409 204 927
Timeline
Manual Worker
Carlisle Event Hire
06.2021 - Current
Hospitality Worker
Collins Food Group
09.2019 - Current
High School Certificate - General Studies
Harrisdale Senior High School
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