Summary
Overview
Work History
Education
Skills
Timeline
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Riley Ganter

Birkdale

Summary

Dynamic worker, excelling in customer service and safe food handling. Recognized for enhancing team productivity and fostering positive customer relationships. Adept at multitasking and inventory control, consistently delivering exceptional service in fast-paced environments. Experienced in managing teams and promoting a positive work environment.

Overview

7
7
years of professional experience

Work History

Food Service Worker

KFC Thornlands
02.2024 - 06.2025
  • Maintained safety standards within work environment by properly handling food and adhering to set guidelines.
  • Maintained facilities to maximize productivity and safety.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Supervisor, Canteen Operator

Redlands United FC
03.2022 - 04.2025
  • Maintained a safe working environment by enforcing adherence to safety and proper utilisation of equipment.
  • Operated within a versatile and adaptable work environments, with constantly changing expectations relevant to club operations.
  • Assisted in training new staff, sharing knowledge of best practices and promoting a culture within the team.
  • Assisted in stock management, including weekly stock takes and stocking of facilities.
  • Stocked, tagged and displayed merchandise as required.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Provided information on customer inquiries including club operations and field whereabouts.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Canteen Operator

Capalaba Bulldogs
09.2018 - 09.2020
  • Collaborated with a team and integrated into the community through volunteering time between 2018 and 2019
  • Maintained clean and organized work area
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service

Education

Bachelor of Business Management -

University of Queensland
Brisbane, Australia
04.2001 -

Bachelor of Economics -

University of Queensland
St.Lucia, Brisbane, Australia
04.2001 -

Queensland Certificate of Education -

Cleveland District State High School
Cleveland, Redland City, Australia
04.2001 -

Food Safety Certificate -

Redland City Council
04.2001 -

Diploma of Business -

Axiom College
04.2001 -

Skills

    Customer service

    Quick learner

    Multitasking

    Positive attitude and energy

    Safe food handling

    Cleaning and sanitation

    Inventory control

    Attention to detail

    Problem-solving

    Team oriented

    Strong communication skills

    Friendly and outgoing

Timeline

Food Service Worker

KFC Thornlands
02.2024 - 06.2025

Supervisor, Canteen Operator

Redlands United FC
03.2022 - 04.2025

Canteen Operator

Capalaba Bulldogs
09.2018 - 09.2020

Bachelor of Business Management -

University of Queensland
04.2001 -

Bachelor of Economics -

University of Queensland
04.2001 -

Queensland Certificate of Education -

Cleveland District State High School
04.2001 -

Food Safety Certificate -

Redland City Council
04.2001 -

Diploma of Business -

Axiom College
04.2001 -

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Riley Ganter