RILEY GREAVES

Adaptability

• Proven ability to adapt to changing situations and effectively manage unexpected challenges, notably during the COVID-19 pandemic, where I consistently maintained high standards of performance and service under pressure
• Constantly navigate challenges that arise in my workplace such as staff shortages, technical issues, and many more by effectively implementing solutions
• Interpersonal skills
  I build strong relationships with both customers and staff to encourage a cooperative and positive work environment by actively listening to concerns and feedback and addressing these accordingly
• Participated in a three-week study tour to Southeast Asia, where I broadened my cultural awareness, strengthened my adaptability, and developed interpersonal skills by building meaningful connections with individuals from diverse cultural and professional backgrounds

Leadership

• Successfully delegate tasks and ensure constant smooth operations among team members and daily operations in my workplace

• Demonstrated leadership as a peer support leader in my final year of high school, guiding and mentoring new year 9 students into their transition to high school

Teamwork

• Constantly collaborating with staff to maintain a work environment everyone enjoys as well as always being able to achieve our goals
• Demonstrate teamwork in group projects by adjusting to different team dynamics and tasks to ensure collaborative success

Problem-Solving

• Apply critical thinking and effective decision-making skills to address workplace challenges, such as resolving customer complaints and troubleshooting technical issues, ensuring smooth operations and customer satisfaction
• Actively identify areas for improvement within processes and implement innovative solutions to enhance efficiency and productivity