Riley Hopkins
Charters Towers,QLD
Summary
Experienced Head Waiter with a focus on team leadership and staff training. Skilled in inventory management and time management, ensuring efficient service and guest satisfaction in high-volume settings.
Overview
3
3
years of professional experience
Work History
Head Waiter
Gold City Chinese Restaurant
Charters Towers, QLD
10.2022 - Current
- Supervised staff to ensure efficient service and satisfaction.
- Organized and maintained dining area for optimal customer experience and cleanliness.
- Coordinated with kitchen staff to expedite food orders and special requests.
- Trained new waitstaff on service protocols and menu offerings for consistency.
- Monitored inventory levels of supplies and reported needs to management regularly.
- Developed strong relationships with regular guests to foster a welcoming atmosphere.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Charters Towers State High School
4820Skills
- Customer service
- Team leadership
- Staff training
- Menu development
- Hygiene standards
- Menu memorization
- Food safety
- Cash handling
- Accurate money handling
- Inventory management
- Effective communication
- Time management
Joey Ruan 0448241113 Gold City Chinese Restaurant
References available upon request.
Timeline
Head Waiter
Gold City Chinese Restaurant
10.2022 - Current
Charters Towers State High School