Riley Kerle
Caloundra,QLD
Summary
Accomplished Crew Trainer at McDonald's, adept in employee training and customer service, significantly enhanced team performance and food safety standards. Excelled in coaching, mentoring, and leadership, fostering professional growth and operational efficiency. Demonstrated expertise in workplace safety and team supervision, positioning crew members for career advancement. Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
11.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Education
High School Diploma -
Unity College
Caloundra West, QLD11.2022
Skills
- Customer Service
- Employee Training
- Team Leadership
- Workplace Safety
- Coaching and Mentoring
- Team leadership and supervision
- Cleaning and sanitation
- Food safety understanding
- Delegating Work
- Opening and closing procedures
- Product Knowledge
- Coaching and Development
Timeline
Crew Trainer
McDonald's
11.2021 - Current
High School Diploma -
Unity College
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