Riley King
Townsville,QLD
Summary
Dedicated worker with extensive experience with a range of support work and also customer service rolls. Experience with empowering individuals with disabilities through tailored support and effective communication skills. I am highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assist community
02.2025 - Current
- Assist with task of daily life, personal care, medication, and domestic duties
- PEG Feeding and severe dysphagia Management
- Transport assistance to appointment and social activities
- Assistance with skill development to help individuals achieve their desired outcomes
- Report effectively on shift outcomes
MiAbilities
08.2024 - 04.2025
- Provided support to participants with physical and/or intellectual disabilities
- Understood and provided appropriate care to participants with low needs and participants with high needs who demonstrate a range of challenging behaviours
- Assisting with activities relating to daily living, community support, and empowerment
- Working under general guidance from the person seeking support, and their family, within clearly defined guidelines
- Assist the client with everyday personal care needs
- Provide the client with support to do social activities
Spinal life Australia
03.2024 - 12.2024
- Assisting clients with transfers in and out of bed and wheelchairs using a hoists
- Grooming, bathing, dressing and dental hygiene.
- Personal care, including toileting, bladder and bowel management.
- Basic wound care and self-medication.
- Domestic support such as meal preparation, light household duties and laundry.
- Community access such as driving to appointments and social activities
Zarraffa’s Coffee
04.2022 - 05.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimise staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Handled and resolved customer issues and complaints with professionalism
- Accurately completed end-of-day financial tasks with cash and card transactions daily
Skills
- Organisational skills
- Communication skills
- Interpersonal skills
- Ability to understand rules and procedures
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks
- Active listening
- Motivation
- Team building
- Leadership
- Understanding care plans
- Support and assistance skills
- Report writing
- Team supervision
- Attention to detail
- Time management
- Scheduling
- Verbal and written communication
- Supply restocking
- Excel spreadsheets
- Customer service
- Cash handling
- Point of sale (POS) system operation
- Upselling and cross selling
Certification
- Blue card
- Yellow card
- First aid and CPR training
- P2 license
References
- Tia Bird, Registered nurse, 0429 686 788
- Charlotte Willis, Counsellor, 0467 896 072
Timeline
Assist community
02.2025 - Current
MiAbilities
08.2024 - 04.2025
Spinal life Australia
03.2024 - 12.2024
Zarraffa’s Coffee
04.2022 - 05.2024