Riley Main
Summary
Friendly and bubbly hospitality worker with 3 years of experience in fast-paced restaurant and bar environments. Recognized and praised by both customers and staff for delivering exceptional service and consistently going above and beyond in all aspects of my role. Skills in waitressing, guest service, multitasking, and opening/closing procedures. Highly adaptable and efficient, with a passion for teamwork, and creating positive experiences for customers. Seeking to bring my energy, dedication, and strong work ethic to a new workplace and eager to learn new skills and take on fresh challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
WAITRESS
Barham Vines
04.2024 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
- Assisted customers with menu selections and answered questions regarding food items and beverages.
- Continuously monitored tables for any additional requests or assistance needed by guests.
- Open and closed shop (swept, mopped, taking out rubbish)
- Greeted and escorted guests to tables, fostering warm welcome.
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
- Thoroughly cleaned assigned station before end of shift including wiping down surfaces and stocking items as needed.
- Restocked needed items during shift
- Provided prompt attention to all guests' needs throughout their dining experience.
- Cleared Tables and washed dishes
- Limited Skill In bartending
- Pizza preparation and kitchen support
- Answered calls to take reservations or to-go orders.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
WAITRESS
Ivy Joyce
10.2022 - 05.2024
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
- Served food, removed and washed dirty dishes
- Swept, mopped and took out rubbish
- Continuously monitored tables for any additional requests or assistance needed by guests.
- Greeted guests to tables, fostering a warm welcome.
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
- Utilized teamwork skills to collaborate effectively with other staff during busy periods.
- Set up and closed shop
- Checked on guests to verify satisfaction with each course.
Skills
- Friendly Customer service
- Time management
- Strong multitasking
- Excellent Team work skills
- Organised
- Love of learning
Certification
RSA
Availability
Currently a first-year student at Deakin University (Geelong). Available to work weekdays and Sundays during this current month, as university will resume. I will be unavailable on Saturdays due to other employment commitments.
Timeline
WAITRESS
Barham Vines
04.2024 - Current
WAITRESS
Ivy Joyce
10.2022 - 05.2024
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