Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley McDonald

22 Carla Dr Innes Park,Australia

Summary

Experienced with shift management and team coordination, ensuring smooth operations and high productivity. Utilizes effective communication and problem-solving skills to address challenges and maintain workflow. Track record of fostering teamwork and flexibility to adapt to dynamic work environments.

Overview

5
5
years of professional experience

Work History

Instore Customer Service / Shift Runner / Supervisor

Dominos Pizza Bargara
08.2020 - Current
  • Provided exceptional customer service, both at the counter and via telephone. * Processed customer payments efficiently using cash and EFTPOS systems. * Increased sales through effective upselling techniques. * Managed and resolved customer complaints to ensure satisfaction. * Prepared pizzas and other food items to meet quality standards. * Conducted inventory stocktakes to maintain accurate records. * Balanced cash floats and tills, ensuring accuracy in financial transactions. * Supervised and mentored junior staff, fostering a positive work environment. * Adhered to workplace health and safety requirements to ensure a safe environment. * Completed cleaning duties to maintain store cleanliness and hygiene. * Advised management of end-of-day figures, providing accurate financial reports. * Managed store opening and closing responsibilities, ensuring smooth operations.

Education

Year 10 -

Shalom College
Bundaberg, QLD
12-2022

Skills

  • Teamwork & Leadership: Collaborates effectively within a team, demonstrated by experience at Domino's since 2020 Uses leadership skills in the role of Shift Runner/Supervisor to ensure effective team communication and efficient store operations Supports team members and improves performance by acquiring new skills
  • Positive Attitude & Interpersonal Skills: Maintains a positive attitude and friendly demeanor, enhancing team morale and customer interactions
  • Communication Skills: Proven communication skills from customer service experience at Domino's Adept at communicating with staff and customers, with excellent verbal and written communication abilities
  • Reliability & Initiative: A reliable, honest, and dependable individual who demonstrates initiative while adhering to rules and procedures

Timeline

Instore Customer Service / Shift Runner / Supervisor

Dominos Pizza Bargara
08.2020 - Current

Year 10 -

Shalom College
Riley McDonald