Summary
Overview
Work History
Education
Timeline
Generic

Riley Miller

Kwinana, Orelia ,WA

Summary

Highly motivated and adaptable individual with 5 years of diverse experience across customer service, leadership, and arduous physical labor. Thrive in fast-paced environments. Demonstrated leadership at a hospital linen factory, where I motivated and inspired a team, exceeding production targets and fostering a positive atmosphere. Seeking a meaningful role to leverage my adaptability and dedication, driving success in a new field.

Overview

7
7
years of professional experience

Work History

Linen Factory Team Leader Receivals/ Dispatch

Spotless Linen
02.2020 - 11.2023
  • Juggled early starts (4am) and occasional 12-hour shifts on my feet, maintained efficient production flow under pressure and hot factory temperatures. Regularly exceeded 30,000 steps per shift.
  • Performed physically demanding tasks such as manually stacking and pushing 65kg tubs and hauling large quantities of wet, heavy linen for extended periods.
  • Implemented workflow improvements, driving a 9.1% increase in daily soil tonnage (33 to 36) for enhanced operational efficiency."
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Optimized resource allocation to maximize overall team output while minimising factory costs.
  • Safely operated forklift to transport pallets, tubs and trolleys around the factory.
  • Enhanced workplace safety by complying with all OSH regulations and company guidelines.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in truck loads by carefully inspecting packages for quality and accuracy.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Mentored and trained new staff members, helping them adept to the work environment and develop their work ethic and skills.
  • Implemented employee recognition techniques and positive feedback that boosted morale and increased retention rates within the team.

Server, Cashier

Millers Ice Cream
01.2017 - 01.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalised service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Independently opened and closed the store.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.

Paving Labourer

Artisan Paving
  • Completed heavy labour tasks, including paving, hauling heavy materials and shovelling.
  • Worked during peak summer months for longs hours in the heat (10+).
  • Use of various machinery such as compactors and saws.

Door-to-door Salesperson

Simply Energy
  • Traveled by foot and car to convince clients to switch gas provider.
  • Used scripts or persuasive sales techniques to convince clients in purchasing our product.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Knocked on over 100 doors in a single day during the hot summer months.

Education

Graduated in 2016

Peter Carnley Anglican Community School

Timeline

Linen Factory Team Leader Receivals/ Dispatch

Spotless Linen
02.2020 - 11.2023

Server, Cashier

Millers Ice Cream
01.2017 - 01.2019

Paving Labourer

Artisan Paving

Door-to-door Salesperson

Simply Energy

Graduated in 2016

Peter Carnley Anglican Community School

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Riley Miller