Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Owen

East Maitland,NSW

Overview

7
7
years of professional experience
1
1
Certification

Work History

MUSIC TUTOR

Kirby Campbell Music Tuition
10.2024 - Current
  • Teaching and planning personalised lessons for guitar, piano, music theory, music production to students of all ages including children
  • Liaising with parents of younger students in-person and through email post lesson
  • Guiding students through musical challenges, building confidence and skills, providing constructive feedback, celebrating milestones and fostering a nurturing environment that encourages exploration and growth.

TEAM MEMBER

BWS Maitland
07.2024 - 02.2025
  • Working the counter (processing payments, managing the till, packing online orders and being a friendly and serviceable face for each and every customer)
  • Unloading and replenishing stock
  • General store cleaning and maintenance + opening and closing duties

SENIOR ADMINISTRATION ASSISTANT

National Music Academy
01.2021 - 02.2024
  • Communicating effectively and professionally with teachers, students and parents in-person, over the phone and through email.
  • Streamlined administrative processes, enhancing operational efficiency and significantly boosting student enrolment through effective lead management and sales techniques.
  • Meticulously handled financial transactions, maintained accurate records, and implemented efficient task management systems, ensuring smooth business operations.
  • Maintained impeccable cleanliness standards around the campus and its facilities

CREW MEMBER AND HOST

HOYTS Green Hills
07.2018 - 09.2022
  • Boosted sales by promoting reward memberships and promotional stock. Operated the LUX bar, improving drink and food service efficiency while maintaining customer satisfaction.
  • Partnered with managers to optimise staff performance, implementing effective training programs and fostering a culture of excellence in customer service.
  • Maintained impeccable cleanliness standards in cinemas and facilities. Executed precise inventory management, ensuring optimal stock levels for concessions and promotional items.
  • Cultivated a welcoming environment for patrons through professional, friendly service. Mentored new team members, facilitating their smooth integration into the workplace.

Education

Certificate II - Animal Care

Taronga Training Institute
Sydney, NSW
12-2025

Showreel Course -

Screenwise Film And TV School For Actors
12.2018

Higher School Certificate (HSC) -

Maitland Grossmann High School
01-2017

Skills

  • Patient, empathetic and very easy-going
  • 5 years in customer service and hospitality
  • Accomplished in a variety of administrative tasks eg cold-calling, scheduling, responding to emails, text messages and walk-in enquires, processing payments, working in HubSpot, Asana, Ezidebit etc and general cleaning and maintenance
  • Adaptable to work both individually and in a group
  • Easily manageable and flexible; always willing to learn new things
  • Reliable, honest and a strong work ethic

Certification

  • RSA Qualified
  • Working With Children's Check
  • Food Safety and Handling Basics

Timeline

MUSIC TUTOR

Kirby Campbell Music Tuition
10.2024 - Current

TEAM MEMBER

BWS Maitland
07.2024 - 02.2025

SENIOR ADMINISTRATION ASSISTANT

National Music Academy
01.2021 - 02.2024

CREW MEMBER AND HOST

HOYTS Green Hills
07.2018 - 09.2022

Certificate II - Animal Care

Taronga Training Institute

Showreel Course -

Screenwise Film And TV School For Actors

Higher School Certificate (HSC) -

Maitland Grossmann High School

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Riley Owen