Riley Romig
Townsville,QLD
Summary
Reliable and dedicated with 4+ years of experience in customer service. Holds a variety of skills acquired from different job types over time. Determined to meet customer and employer satisfaction.
Overview
6
6
years of professional experience
Work History
Food Service Attendant
Regis Aged Care
02.2023 - 11.2023
- Greeted residents warmly to provide exceptional customer service.
- Assisted with dining room set up prior to and after service period.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
House Cleaner
The Cleaning Authority
09.2019 - 01.2022
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Trained new employees on procedures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Hostess
Michael Jordan Steakhouse
06.2019 - 09.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Courtesy Clerk
Fred Meyers
03.2019 - 06.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to the correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected shopping carts from the parking lot daily and cleaned and dried soiled and wet carts.
Server
Touchmark At Fairway Village
10.2017 - 06.2018
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items, placed orders and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies.
Education
Bachelor of Science - Marine Biology
James Cook University
Townsville, QLD11.2024
No Degree - Science Transfer
Clark College
Vancouver, WASkills
- Exceptional Time Management
- Excellent Individual Work and Teamwork
- Customer Satisfaction
- Attention to Detail
- NDIS Workers Screening
- Blue Card
References
Shawn Anderson
Former Employer
+1 503 804 1460
Gabrielle Joslin-Thomas
Team Leader at JCU Turtle Health Research
0425785525
Emma Triplett
Former Employer
+1 360 907 9521
Timeline
Food Service Attendant
Regis Aged Care
02.2023 - 11.2023
House Cleaner
The Cleaning Authority
09.2019 - 01.2022
Hostess
Michael Jordan Steakhouse
06.2019 - 09.2019
Courtesy Clerk
Fred Meyers
03.2019 - 06.2019
Server
Touchmark At Fairway Village
10.2017 - 06.2018
Bachelor of Science - Marine Biology
James Cook University
No Degree - Science Transfer
Clark College
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