Riley Stackman
Mayfield,New South Wales
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships within diverse teams in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Grocery Department Manager
Coles Supermarket
09.2022 - Current
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Organized efficient replenishment to keep shelves stocked and well-organized for customers.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Managing a team of over 40 staff.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Online Deparment Manager
Coles Supermarket
08.2021 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Consistently delivering key metrics in one of the states most efficient online departments
- Identified issues, analyzed information and provided solutions to problems.
Fresh Produce Manager
Coles Supermarket
03.2021 - 05.2021
- Coached and mentored new team members.
- Executed weekly produce displays to drive sales metrics.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Assisted customers with produce questions.
- Purchased produce following guidelines of marketing plan.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Worked within food safety guidelines to always deliver a safe product four the customer and a safe work environment for the team
Retail Team Member
Coles Supermarket
12.2013 - 05.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Worked across multiple fresh departments with an emphasis on delivery a quality product to the customer
- Learned to work within deadlines set by department managers
Education
High School Diploma -
Charlton Christian College
Fassifern, NSW11.2014
Skills
- Delivering Team Goals
- Inventory Management
- Customer Service and Assistance
- Constructive Feedback, Team Coaching and Development
- Recruitment and Interview Process
- Operational Efficiency
- Operational Procedures
- Equipment Management
- Health and Safety Compliance
Timeline
Grocery Department Manager
Coles Supermarket
09.2022 - Current
Online Deparment Manager
Coles Supermarket
08.2021 - 09.2022
Fresh Produce Manager
Coles Supermarket
03.2021 - 05.2021
Retail Team Member
Coles Supermarket
12.2013 - 05.2021
High School Diploma -
Charlton Christian College
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