Riley Watson
WURTULLA,QLD
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Day Dream Leisure Furniture
WURTULLA, QLD
11.2022 - Current
- Verified accuracy of items loaded onto truck against shipping documents.
- Assisted warehouse personnel in packing orders when necessary.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Retail Worker
Day Dream Leisure Furniture
Wurtulla, QLD
11.2022 - Current
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Operated cash register to process payments from customers accurately and efficiently.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
High School Diploma -
Kawana Water State College
Kawana, QLD11-2022
Skills
- Team building
- Customer Relations
- Organization
- Planning
- Friendly, Positive Attitude
- Adhering to important safety procedures
Affiliations
- I have participated in various team sports that have moulded me to become a very positive person who enjoys working with others.
Accomplishments
- I was accepted into a Bachelors of Engineering at QUT after I finished school, however throughout the year I participated in this course where I received many life lessons I realised that this course wasn't for me. Although I didn't stick out the course I discovered during that time that I would suit a job that catered for more practical hands on work apposed to desk work. This is because I truly believe in finding a job I enjoy and throughout the experience and watching my father who is a field trainer electrician for Kone Elevators Australia realy enjoy his job I decided to rethink my future
Timeline
Delivery Driver
Day Dream Leisure Furniture
11.2022 - Current
Retail Worker
Day Dream Leisure Furniture
11.2022 - Current
High School Diploma -
Kawana Water State College
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