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Associate Principal Engineer

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Strategic Learning and Development professional with over 20 years’ experience, including 10 years in leadership roles. Skilled in managing large-scale L&D programs to drive capability uplift across multiple sectors such as banking & finance, retail, telecommunications, not-for-profit membership body and the public sector. Successfully developed and implemented pioneering capability uplift programs that have led to increased operational competency and profits, demonstrating an ability to deliver measurable business impact through the learning & development lever.

Over 13 years of experience in Financial Crime industries and strong Leadership skills. Proficient in Operations Management and Risk Management activities & investigation, including Sanctions, EDD, AML, PEP, FCPA, KYC and CTF. Known for solid delivery and for building high performance culture.

I am currently a Customer Advisor at National Australia Bank. Throughout my tenure, I have gained experience in providing personal banking advice, financial data handling, and identifying discrepancies and reconciling machines and reports, whilst maintaining compliance with banking regulations. I have extensive experience in reviewing financial information, resolving complex account issues, and ensuring documentation and process requirements are satisfied during lending and customer onboarding. I am looking to bring my current strengths to a new role where I can continue to develop my skill set whilst ensuring positive outcomes for clients.



Dynamic customer service professional with over 10 years of experience delivering exceptional service in high-paced environments, including leading hotels, travel agencies, and contact centres. Proven track record of success in customer relations, problem-solving, and team collaboration. Confident in my ability to contribute positively to the success of your organization.

Hard working to any type of work environment and able to learn new task quickly and proficient with time management Handles tasks with accuracy and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Marine Engineer pursuing a Master of Engineering (Environmental Engineering) at Western Sydney University, with research interests in sustainable maintenance systems, energy efficiency, and circular engineering practices. Having served over seven years aboard international vessels managing mechanical, water, and energy systems, I bring a unique systems-oriented perspective to environmental sustainability. My goal is to apply my marine engineering background to develop practical, science-based solutions for onshore industrial and environmental challenges.

Competent professional with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.

Dynamic professional with a proven track record at Select Quarry Materials, enhancing fleet efficiency and spearheading revenue growth through strategic problem-solving and effective team collaboration. Skilled in customer service and adept at decision-making, consistently exceeding targets. Demonstrates a friendly, positive attitude, ensuring high standards of compliance and service delivery.
Hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Team player who is hardworking and always willing to learn more. Dedicated to providing optimal patient care. Experience in using imaging equipment for radiography procedures.

Dynamic professional with a proven track record of excelling in customer service and operational efficiency. Skilled in conflict resolution and staff training, I enhanced customer satisfaction and streamlined processes, contributing to a positive branch environment. Detail-oriented and proactive, within all verbal and written documentation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Rima Sarkis

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Bank Teller

Administration Receptionist

Administrative Assistant

Education

Advanced Diploma - Financial Services

Bachelor Of Public Relations And Marketing - Public Relations, Advertising, And Applied Communication

High School Certificate -

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Administrative Assistant

Administration Receptionist

Bank Teller

Advanced Diploma - Financial Services

Bachelor Of Public Relations And Marketing - Public Relations, Advertising, And Applied Communication

High School Certificate -

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