Rinchen Tobgay
Perth,WA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
M H Alshaya
02.2018 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
Education
Bachelor of Science - B.Sc Mathematics And Chemistry
06.2018
Skills
- Cash Handling Expertise
- Employee Coaching and Mentoring
- Key Performance Indicators (KPIs)
- Administration and Reporting
- Bank Deposit Preparation
- Cost Savings
- Employee Performance Monitoring
- Suggestive Selling
- Daily Cash Management
- Station Preparation
- Inventory Management
- Managing Operations and Efficiency
Timeline
Shift Supervisor - M H Alshaya
02.2018 - 03.2023
Sherubtse College, Royal University of Bhutan. - Bachelor of Science, B.Sc Mathematics And Chemistry
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