RIMPLE GILL
Redbank Plains
Summary
Dynamic leader with a proven track record, enhancing operational efficiency and customer satisfaction. Excelled in team management and production planning, driving revenue growth through meticulous inventory control and innovative marketing strategies. Skilled in staff training and development, achieving a positive work environment and superior product quality.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
INDIAN ROOM
09.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Production Manager
Sunfresh Linen
01.2021 - 07.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Scrutinized production output and identified areas for improvement.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Trained in and implemented emergency response procedures to protect team members and property.
Production Manager
Bains Laundries
12.2017 - 11.2020
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity in the production process and proposing effective solutions.
- Sourced materials to keep up with production goals and meet customer demands.
- Delivered direct feedback to senior management regarding project visibility and status.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Estimated labor requirements to support anticipated workload.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Car Wash Manager
IMO Car Wash
03.2015 - 10.2017
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
- Evaluated staff performance regularly through individual meetings, setting clear expectations for improvement when needed.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
ADVANCED DIPLOMA OF BUSINESS MANAGEMENT - Business Management
Holmesglen Institute of TAFE
Sydney, NSW04-2018
DIPLOMA OF BUSINESS MANAGEMENT - Business
AIPE SYDNEY
SYDNEY05-2016
Skills
- Team management
- Production planning
- Staff training and development
- Inventory control and record keeping
- Sales and marketing
- Customer engagement
- Employee scheduling
- Team development
- Staff management
- Dedication to product quality
- Point of sale (POS) system operation
- Budgeting and finance
- Car wash chemicals expertise
- Shift management
Timeline
Restaurant Manager
INDIAN ROOM
09.2023 - Current
Production Manager
Sunfresh Linen
01.2021 - 07.2023
Production Manager
Bains Laundries
12.2017 - 11.2020
Car Wash Manager
IMO Car Wash
03.2015 - 10.2017
ADVANCED DIPLOMA OF BUSINESS MANAGEMENT - Business Management
Holmesglen Institute of TAFE
DIPLOMA OF BUSINESS MANAGEMENT - Business
AIPE SYDNEY
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