Rimple Kaur
Sydney,Australia
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Manager
Dubai Jewellery Blacktown
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Aged Care Worker
NDIS
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Customer Service
Hungry Jack's
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Answered customers' questions and providing exceptional customer service.
- Increased customer service success rates by quickly resolving issues.
Food Service Worker
GUZMAN Y GOMEZ
01.2022 - Current
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Education
Bachelor of Science - HEALTH
WESTERN SYDNEY UNIVERSITY
Skills
- Working with Diverse People
- Quick Learner
- Covid-19 Safety Protocols
- Multitasking
- Interpersonal Skills
- Cleaning and Sanitizing
- Fast-Paced Environment
- Food Preparation
- Positive Attitude
- Flexible Schedule
- Customer Service
- Problem-Solving
- Heavy Lifting Capacity
- Verbal and Written Communication
- Quality Control
- Food and Safety Standards
Languages
Fluent in English, Punjabi, Hindi
Professional
Timeline
Food Service Worker
GUZMAN Y GOMEZ
01.2022 - Current
Manager
Dubai Jewellery Blacktown
Aged Care Worker
NDIS
Customer Service
Hungry Jack's
Bachelor of Science - HEALTH
WESTERN SYDNEY UNIVERSITY
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