Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rina Tamashiro

Brisbane,QLD

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Assistance to Customs and Immigration

Dot Communications
05.2023 - 08.2024
  • Ensured compliance with immigration laws by verifying documentation for travellers entering the country.
  • Booth information and guidance, and site organisation
  • Explained laws and regulations to travellers and distributors and promoted comprehension to foster adherence to requirements.

Restaurant Server

Zinseisakaba
04.2023 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Driving Range Attendant

ABC Golf Garden
03.2021 - 08.2023
  • Greeted customers with warm, friendly and welcoming tone.
  • Increased revenue through upselling additional services, such as lessons or club fittings, to customers at the driving range.
  • Improved customer satisfaction by efficiently managing driving range operations and maintaining a clean and organized workspace.
  • Swept pathways and entryways, removing leaves and other obstacles.

Gym Trainer

Gulf Sports Club
10.2021 - 05.2023
  • Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
  • Increased gym membership retention by fostering a positive and motivating workout environment.
  • Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
  • Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.

Restaurant Server

Bikkuri Donkey
11.2018 - 05.2019
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Rental Car Attendant

OTS Rent a Car
03.2018 - 04.2019
  • Contributed to a positive work environment by actively participating in staff meetings and training sessions.
  • Increased workflow efficiency through effective teamwork, supporting colleagues as needed during busy periods or absences.
  • Enhanced customer satisfaction by providing timely and efficient vehicle cleaning services.
  • Improved team productivity with effective communication and collaboration during peak hours.

Education

Ryukyu University
Okinawa Japan

Skills

  • Physical Fitness
  • Multilingual Abilities
  • Teamwork and Collaboration
  • Time Management
  • Multitasking
  • Relationship Building
  • Guest Engagement
  • Menu Memorization
  • Performance Improvement
  • Foreign language proficiency

Languages

Japanese
Native or Bilingual
Korean
Limited Working

Timeline

Assistance to Customs and Immigration

Dot Communications
05.2023 - 08.2024

Restaurant Server

Zinseisakaba
04.2023 - 10.2023

Gym Trainer

Gulf Sports Club
10.2021 - 05.2023

Driving Range Attendant

ABC Golf Garden
03.2021 - 08.2023

Restaurant Server

Bikkuri Donkey
11.2018 - 05.2019

Rental Car Attendant

OTS Rent a Car
03.2018 - 04.2019

Ryukyu University

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Rina Tamashiro