Rinanti Sgambellone
Sales Assistant
High Wycombe,WA
Summary
After dedicating the past 7 years to raising my children, who are now transitioning to school and day-care, I am seeking an opportunity to stay occupied during school hours. Excited to embrace new challenges and explore potential opportunities, I believe my enthusiasm will serve as a valuable asset for the company.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sales Assistant
Portmans
Midland, Western Australia
09.2022 - 08.2024
- Assisting sales
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Manager
Portmans
Midland, Western Australia
09.2014 - 06.2020
- Roster, Arranging Visual Merchandise, Banking, Sales and training staff
Retail
Ed Harry Menswear
03.2013 - 09.2014
- Customer Service
- Sale Assistant
Administration Role
EmbroidMe
03.2011 - 03.2013
- Enhanced participant engagement by incorporating realistic scenarios and props in role-playing exercises.
- Navigated sensitive topics professionally through empathetic portrayal of characters, fostering open dialogue among participants.
- Exhibited flexibility when faced with unexpected challenges or changes within scenarios, demonstrating adaptability under pressure.
- Maintained accurate records of character interactions and provided detailed debriefs to trainers post-exercise, assisting in participant evaluation.
- Successfully transitioned between multiple roles in a single day without compromising character integrity or performance quality.
Cashier
Hungry Jacks
08.2008 - 01.2011
- Customer Service
- Hospitality
Telemarketing
Independent Learning
02.2008 - 06.2008
- Customer Service
- Collecting Data
Education
High School Diploma -
Lynwood SHS
Lynwood, WA 01.2000 - 12.2006
Skills
Complex Problem-solving
Certification
WA Drivers Licence, WA Department Of Transport, 10/31/27
Languages
English
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeTimeline
Sales Assistant
Portmans
09.2022 - 08.2024
Manager
Portmans
09.2014 - 06.2020
Retail
Ed Harry Menswear
03.2013 - 09.2014
Administration Role
EmbroidMe
03.2011 - 03.2013
Cashier
Hungry Jacks
08.2008 - 01.2011
Telemarketing
Independent Learning
02.2008 - 06.2008
High School Diploma -
Lynwood SHS
01.2000 - 12.2006
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