Rinka Sato
Mascot,NSW
Summary
Worked 3 positions: bartender, kitchen, and waitress.
Gave instructions and the restaurant efficiently, even during peak hours such as weekends.
Trained new staff to ensure hight quality customer service and adoption of professional standards.
While on customers, took orders at the bar, managed the phone, while helping out in the busier position.
Overview
5
5
years of professional experience
Work History
Shift Leader
Japanese Izakaya Restaurant
06.2015 - 03.2020
- Worked in 3 positions: bartender, kitchen, and waitress.
- Gave instructions and ran the restaurant efficiently, even during peak hours such as weekends.
- Trained new staff to ensure high quality customer service and adoption of professional standards.
- Waited on customers, took orders at the bar, managed the phone, while helping out in the busier positions.
Sales Associate
Variety Accessories Shop
08.2015 - 08.2016
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
English As A Second Language
08.2023
Bachelor of Arts - Theology
09.2019
Skills
- Communication Skills
- Hospitality Service
- Interpersonal Relations
- Time management
- Team Leadership
Languages
Japanese
Native or Bilingual
english
Professional Working
Timeline
Sales Associate - Variety Accessories Shop
08.2015 - 08.2016
Shift Leader - Japanese Izakaya Restaurant
06.2015 - 03.2020
ILSC - , English As A Second Language
Sophia University - Bachelor of Arts, Theology
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