Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ripley Birtles-Eades

Brisbane

Summary

I am a dedicated and motivated individual who transitioned from school into the workforce, gaining hands-on experience at the Motor Hospital. After leaving school in Grade 11 midway through January, I took on a dynamic role that combines administrative, customer service, and operational tasks. In this position, I have developed strong skills in managing customer bookings, preparing quotes, processing invoices, and maintaining inventory. My ability to multitask, stay organized, and provide excellent service has allowed me to be a valuable member of the team. With a keen attention to detail and a natural aptitude for working with both customers and colleagues, I am eager to apply my skills and experiences to new opportunities, including a potential transition into animal care, where I believe my communication, organizational, and customer service skills would be highly beneficial

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Motor Hospital
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Managed customer bookings, ensuring efficient scheduling and smooth operations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

High School Diploma -

Kelvin Grove State College
Brisbane, QLD
12-2023

Skills

  • Customer service
  • Office administration
  • Filing

  • Attention to detail
  • Invoice processing
  • Internet research

Interests

I’ve always had a strong passion for animals, which is why I’m eager to transition into a career where I can work directly with them I have three dogs myself, and I understand how important it is to provide them with the best care and attention My experience at the Motor Hospital has helped me develop key skills in customer service, organisation, and attention to detail, which I believe would be highly valuable in an animal care setting I’m particularly excited about the opportunity to not only care for animals but also build meaningful relationships with pet owners and contribute to the well-being of the animals in my care Whether it’s through providing comfort, assistance, or medical support, I’m eager to bring my skills and passion to a role that allows me to work with animals every day

A small list of things I am also interested in is:

  • Music
  • Road Trips
  • Reading
  • Baking
  • Animal Care

Timeline

Administrative Assistant

Motor Hospital
01.2024 - Current

High School Diploma -

Kelvin Grove State College
Ripley Birtles-Eades