Ripnaz Kaur
Mickleham,VIC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Nick Scali
03.2020 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
Amart Furniture
07.2017 - 02.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Professional Development Program - General Studies
Preformance Education
Melbourne, VIC07.2019
Masters Of Accounting -
Charles Sturt University
Melbourne, VIC06.2018
Skills
- Office administration
- Administrative support
- Microsoft Word
- Customer and client relations
- Computer proficiency
- Customer relations
Timeline
Administrative Assistant
Nick Scali
03.2020 - 03.2024
Customer Service Representative
Amart Furniture
07.2017 - 02.2022
Professional Development Program - General Studies
Preformance Education
Masters Of Accounting -
Charles Sturt University
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