Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Rira Rahimnia

Mitcham,VIC

Summary

Professional healthcare administrator with strong organizational and communication skills, adept at managing medical office operations efficiently. Expertise in team collaboration, administrative support, and patient care coordination, ensuring seamless workflow and high-quality service. Recognized for adaptability, problem-solving abilities, and fostering result-driven environment. Skilled in medical billing, scheduling, and regulatory compliance. Currently studying Nursing therefore familiar with all medical terminology, process and confident with medical paperwork and data entry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Officer/Office Manager

BNS Accounting Services
09.2022 - 11.2023
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Prepared client letters, BAS reports and Tax Returns on a timely manner.

Part Time Medical receptionist/assistant

Doctors on Thompsons Medical Centre
10.2021 - 08.2023
  • Running day to day operations at the clinic - including opening and closing
  • Communicating with general practitioners, specialists, nurses and other health staff
  • Answer the telephone in a courteous and professional manner
  • Liaise with patients and their families in a compassionate manner
  • Working with different rotating specialists and operating their unique booking systems
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Administration Assistant/Data Entry

Giggle and Learn Family Day Care
01.2016 - 09.2023
  • Writing progress reports
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Data entry and filing
  • Handling customer queries- all administration duties

Sales assistant/Admin

Otana Flooring
06.2021 - 03.2022
  • Running day to day operations at the show room
  • Assisting customers by providing detailed information regarding all stock available in the show room- assisting in decision making based on their needs and information about their space
  • Scheduling appointments - answering phone calls and checking customers in and out
  • Quoting and processing payments
  • Handling contracts- drawing up all floor plans and managing projects
  • Customer service

Venue Manager

Vodka Temple
02.2020 - 06.2021
  • Running day to day operations of venue
  • Team training and management
  • Recruitment, interviewing
  • Customer service
  • Handling phone enquiries
  • Order taking
  • Cash handling

Crew Member

KFC
04.2016 - 05.2018
  • Ensuring high levels of customer service is maintained
  • Order taking
  • Assisting in food preparation
  • Handling customer complaints and queries in timely manner
  • Stock management
  • Cash handling
  • Ensuring Work Health and Safety procedures are adhered to

Education

Diploma Of Nursing - Nursing

Victoria University
Melbourne, VIC
07.2026

Year 12 -

East Doncaster College
01.2019

Skills

  • Microsoft Office proficient
  • High level of customer service
  • Data Entry
  • High organisational skills
  • Excellent communication skills
  • Experience with Best Practice
  • Experience with HotDoc
  • Experience with Health Engine
  • Experience with cliniko
  • Experience with healthtrack
  • Office Management
  • Records Management

Certification

  • Fully First Aid Certified - HLTAID012
  • Working with Children’s check
  • Current Police Check
  • Vaccinations up to date compliant with Healthcare Standards
  • NDIS Clearance
  • Hand Hygiene and Manual handling Certificate

References

  • Hannah Dargavel, +61 478 696 068
  • Lili Ma (head nurse at Doctors on Thompsons Medical Centre), +61 452 124 523

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Administrative Officer/Office Manager

BNS Accounting Services
09.2022 - 11.2023

Part Time Medical receptionist/assistant

Doctors on Thompsons Medical Centre
10.2021 - 08.2023

Sales assistant/Admin

Otana Flooring
06.2021 - 03.2022

Venue Manager

Vodka Temple
02.2020 - 06.2021

Crew Member

KFC
04.2016 - 05.2018

Administration Assistant/Data Entry

Giggle and Learn Family Day Care
01.2016 - 09.2023

Year 12 -

East Doncaster College

Diploma Of Nursing - Nursing

Victoria University

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Rira Rahimnia