Risa Ansari
Sydney,Australia
Summary
Dynamic and people-focused HR professional with a proven track record in supporting all facets of the employee lifecycle across a fast-paced retail environment. Experienced in recruitment, onboarding, policy development, employee relations, and compliance, with a strong focus on building a positive workplace culture and driving engagement initiatives. Adept at partnering with leaders to deliver practical people solutions that align with business goals and values. Known for exceptional communication, attention to detail, and a proactive approach to continuous improvement within HR operations.
Overview
8
8
years of professional experience
Work History
People and Culture Advisor
Assembly Label
Alexandria, Australia
05.2025 - Current
- Lead and manage end-to-end employment relations matters across retail and head office populations, including performance management, behavioral issues, disciplinary processes, complaints and grievances, and investigation support.
- Act as a trusted ER advisor to leaders, providing guidance on people risk, procedural fairness, and appropriate pathways to ensure matters are handled fairly, consistently, and in a legally defensible manner.
- Own ER processes from initial risk assessment through to resolution, including advising on misconduct versus performance pathways, corrective actions, and defensible outcomes.
- Support and guide leaders through structured performance management frameworks, including documented informal feedback, Performance Improvement Plans (PIPs), formal warnings, review cycles, and performance-based exits.
- Manage behavioral and misconduct matters, including attendance and punctuality issues, conduct concerns, first and final warnings, and escalation to formal investigations where required.
- Prepare and maintain ER documentation and tools, including meeting scripts, file notes, investigation plans, allegation letters, warning letters, and outcome correspondence, to ensure audit-ready records.
- Ensure all ER matters are managed in line with procedural fairness principles, company policy, and Australian employment frameworks, with a strong focus on documentation, objectivity, and consistency.
- Partner closely with managers before, during, and after difficult conversations, building leader capability in managing performance, conduct, and sensitive people issues.
- Support investigation processes by planning the approach, coordinating interviews, gathering evidence, documenting findings, and supporting recommendations and outcomes.
- Provide solutions-focused advice on HR policies, procedures, and employment obligations, translating risk into practical guidance for the business. Support end-to-end recruitment activities, onboarding, probation reviews, and offboarding processes across retail and corporate teams.
- Draft and maintain employment contracts, ER correspondence, and HR documentation.
- Support workers' compensation matters, WHS compliance, safety processes, and incident documentation.
- Contribute to learning and development initiatives, succession planning support, HR reporting, and continuous improvement of people frameworks and documentation.
People and Culture Administrator
Assembly Label
Alexandria, Australia
04.2024 - 05.2025
- Fostered and upheld Assembly Label's values across all operations.
- Supported HR functions by collaborating with People & Culture Manager in a two-person team.
- Provided strategic HR advice to business units, ensuring compliance with workplace policies.
- Developed and implemented workplace policies, focusing on employee relations and safety.
- Maintained accurate HR records and managed HRIS data for reporting requirements.
- Assisted with facilitating departmental restructures to align with business objectives, and enhance safety initiatives.
- Managed end-to-end recruitment processes, including onboarding, offboarding, and assisting with succession planning.
- Drove employee retention and performance management initiatives to improve workplace culture.
Office Administrator
Teachers Health
Surry Hills, Australia
08.2021 - 03.2024
- Managed administrative tasks to ensure smooth office operations at Teachers Health.
- Coordinated correspondence and maintained accurate records for efficient information flow.
- Processed invoices promptly, contributing to timely financial operations.
- Organised meetings that enhanced collaboration and communication among team members.
HR Intern - People & Learning
Teachers Health
Surry Hills, Australia
09.2023 - 12.2023
- I am a passionate and motivated HR Intern at Teachers Health, where I am gaining valuable experience in all aspects of human resources.
- I have assisted with The Recruitment Process, Training & Development, the Onboarding Process of new employees, and various HR projects.
- I am eager to learn more about the HR profession and am excited to contribute to the success of Teachers Health.
Receptionist
Optimal Vision Plus
Bella Vista, Australia
07.2018 - 09.2020
- Greeted and welcomed patients, ensuring a positive first impression.
- Scheduled appointments to optimise office efficiency and patient flow.
- Answered phone calls and emails promptly, addressing inquiries and concerns.
- Processed payments accurately to maintain financial records.
Education
Bachelor of Commerce - BCom - Human Resource Management/ Marketing Management
Macquarie University
06.2024
Skills
- Confidentiality and compliance
- Employee relations
- Performance management
- HR policy development
- Workplace health and safety
- Recruitment processes
- Team collaboration
- Conflict resolution
- Emotional intelligence
- Relationship building
References
References available upon request.
Timeline
People and Culture Advisor
Assembly Label
05.2025 - Current
People and Culture Administrator
Assembly Label
04.2024 - 05.2025
HR Intern - People & Learning
Teachers Health
09.2023 - 12.2023
Office Administrator
Teachers Health
08.2021 - 03.2024
Receptionist
Optimal Vision Plus
07.2018 - 09.2020
Bachelor of Commerce - BCom - Human Resource Management/ Marketing Management
Macquarie University