Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Risa Hayashi

Cooloongup, Rockingham, Perth ,WA

Summary

Dynamic and results-driven professional with a strong background in customer service and kitchen operations at St.Pierres. Proven expertise in food preparation and sanitation, complemented by exceptional teamwork and communication skills. Successfully enhanced operational efficiency and guest satisfaction through effective inventory management and high-quality food presentation.

I was an assistant manager until my maternity leave started.

I am confident to work in the kitchen and customer service.

I had a food safety certificate so I know the temperature and hygiene basic.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Customer Service and Kitchen Hand

St.pierres
12.2011 - 01.2025
  • Assisted in food preparation and assembly for efficient kitchen operations.
  • Maintained cleanliness of kitchen equipment and workstations to ensure safety standards.
  • Supported chefs by handling inventory tasks and ingredient organization.
  • Followed safety protocols while using kitchen tools and equipment effectively.
  • Collaborated with team members to streamline food service during peak hours.
  • Adapted quickly to changing kitchen demands and menu requirements.
  • Contributed to positive team environment through effective communication skills.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.

Assistant Manager

St.Pierres
03.2012 - 12.2015
  • Assisted in managing daily operations and ensuring adherence to company standards.
  • Developed training materials for new team members to enhance onboarding processes.
  • Coordinated scheduling to optimize staff allocation during peak hours.
  • Monitored inventory levels, implementing reordering procedures for stock management.
  • Led team meetings to communicate goals and foster collaboration among staff members.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.

Hall Staff Member

Rikka Japanese Restaurant
10.2010 - 06.2011
  • Assisted in food preparation and presentation, ensuring adherence to restaurant standards.
  • Delivered exceptional customer service, enhancing guest satisfaction and dining experience.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Managed inventory by restocking supplies and reporting low stock levels to management.
  • Adapted quickly to changing demands during peak hours, maintaining high service quality.
  • Facilitated communication between kitchen staff and servers to ensure timely meal delivery.

Promotions Assistant

Marketing Core
01.2005 - 05.2010
  • Assisted in planning and executing promotional events to enhance brand visibility.
  • Collaborated with team members to develop marketing materials and social media content.
  • Engaged with customers at events, providing information and promoting services effectively.
  • Supported logistics coordination for event setup, ensuring smooth operations during promotions.
  • Supported sales team efforts by providing relevant promotional materials and coordinating product demonstrations at events.
  • Assisted in organizing promotional events, ensuring smooth execution and high attendance rates.

Education

Intermediate Certificate -

Euro Centre English School
Auckland, NZ
09.2010

Bachelor of Arts - Art And Design

Onomichi University
Hiroshima, Japan
03.2010

Skills

  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration
  • Food preparation
  • Dishwashing
  • Equipment cleaning
  • Punctual and reliable
  • Cleaning and sanitation
  • Kitchen organization
  • Surface cleaning
  • Knife skills
  • Workplace health and safety
  • Cooking
  • Chopping vegetables
  • Cooking techniques
  • Stock management
  • Food safety measures
  • Ingredient preparation
  • Trash removal and recycling
  • Food quality standards
  • Kitchen operations
  • Supply restocking
  • Basic recordkeeping
  • Food plating and garnishment
  • Waste reduction
  • Food presentation
  • Recipe following
  • Temperature monitoring
  • High volume dining
  • Food delivery
  • Time management
  • Food safety
  • Stock counting
  • Baking assistance
  • Utensil sanitizing
  • Cleaning and sanitizing
  • Sweeping and mopping
  • Safe food handling
  • Kitchen staff support
  • Safe handling
  • Cash register operation

Certification

•Food safety and hygiene

Languages

Japanese
Native or Bilingual

Timeline

Assistant Manager

St.Pierres
03.2012 - 12.2015

Customer Service and Kitchen Hand

St.pierres
12.2011 - 01.2025

Hall Staff Member

Rikka Japanese Restaurant
10.2010 - 06.2011

Promotions Assistant

Marketing Core
01.2005 - 05.2010

Intermediate Certificate -

Euro Centre English School

Bachelor of Arts - Art And Design

Onomichi University

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Risa Hayashi