Overview
Work History
Education
Languages
Timeline
Generic

Risa Ogata

Labrador,QLD

Overview

21
21
years of professional experience

Work History

Restaurant Server

Koharu Japanese Cruise Restaurant
08.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Massage Therapist

Miracle Massage
09.2011 - 09.2012
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Restaurant Server

Sushi Train
03.2011 - 07.2011
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Cultivated warm relationships with regular customers.

Yoga&Pilates Instructor

Hot Yoga LAVA
03.2006 - 01.2011
  • Maintained a clean and organized studio space, ensuring a safe environment for all participants.
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
  • Contributed to studio''s revenue growth by promoting private lessons and package deals.
  • Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.
  • Developed strong relationships with clients, resulting in high retention rates and referrals.
  • Enhanced mind-body connection for clients through focused breathing techniques and meditation practices.
  • Collaborated with fellow instructors to develop new class offerings, attracting diverse clientele.
  • Conducted workshops on special topics such as prenatal Pilates or rehabilitation exercises to expand client knowledge base.
  • Kept facilities and equipment clean and organized.
  • Increased studio membership by conducting engaging group classes for various skill levels.
  • Attended continuing education classes to maintain current knowledge.
  • Received consistently positive feedback from both clients and colleagues alike regarding instructional skills.
  • Boosted client satisfaction with personalized attention and adjustments during sessions.

Beauty Therapist

Aesthetic Salon Socie
04.2004 - 04.2006
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.

Education

Beauty Therapist

Vocational School
Tokyo,Japan
03.2006

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Restaurant Server

Koharu Japanese Cruise Restaurant
08.2023 - Current

Massage Therapist

Miracle Massage
09.2011 - 09.2012

Restaurant Server

Sushi Train
03.2011 - 07.2011

Yoga&Pilates Instructor

Hot Yoga LAVA
03.2006 - 01.2011

Beauty Therapist

Aesthetic Salon Socie
04.2004 - 04.2006

Beauty Therapist

Vocational School
Risa Ogata