Rishabh Kalia
Melbourne,VIC
Summary
A proven track record of working in a fast-paced environment. Practical database engineer possessing in-depth knowledge of data manipulation techniques and computer programming paired with expertise in integrating and implementing new software packages and new products into system. Offering several-year background managing various aspects of development, design and delivery of database solutions. Tech-savvy and independent professional bringing outstanding communication and organizational abilities.
Overview
5
5
years of professional experience
Work History
Security Officer
Wilson
Trugnina, VIC
10.2024 - Current
- Performed regular security checks on the data center facility and its equipment to ensure compliance with established security protocols.
- Conducted investigations into incidents of unauthorized access, system failures, and other potential security breaches.
- Ensured that all personnel entering the data center had appropriate clearance levels for access privileges.
- Maintained detailed logs of all visitors, staff members, and contractors who entered the facility.
- Created incident reports for any security-related events or occurrences within the data center environment.
- Responded promptly to alarms triggered by intrusion detection systems throughout the facility.
- Assisted with physical inventory audits of hardware components located in the data center environment.
- Worked closely with operations teams during disaster recovery exercises to ensure that backup plans were properly executed.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Provided friendly and professional assistance to employees, visitors and customers.
Customer Service Representative
Kmart
Belmont, VIC
05.2020 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Intern
ICO Electrical and Data services
Nunawading, VIC
07.2022 - 11.2022
- Assisted in the development of electrical systems, components and circuits.
- Provided technical support to other engineers on projects involving power electronics, analog circuit design and embedded systems.
- Developed schematics, wiring diagrams and assembly drawings using CAD software.
- Collaborated with colleagues on product improvement initiatives while adhering to safety protocols at all times.
- Participated in meetings with clients regarding project progress updates or changes in scope of work.
- Prepared cost estimates for materials needed for upcoming projects based on historical data trends.
- Reviewed blueprints, schematics and other technical documents related to assigned tasks.
- Interfaced with suppliers to obtain pricing information on parts used in the manufacturing process.
- Maintained accurate records of all engineering activities performed throughout internship period.
- Wrote engineering documentation, presented and evaluated reports and tracked supply inventories.
- Followed government and corporate work safety policies and regulations
- Utilized CAD drawings to provide design documentation.
- Prepared estimates for labor costs associated with electrical projects.
- Scheduled routine maintenance checks on all electrical equipment to ensure optimal performance.
- Coordinated with outside contractors when needed for special projects or repairs requiring additional expertise or resources not available internally.
- Collaborated with other departments such as engineering, manufacturing, purchasing., to ensure successful completion of assigned tasks and projects within timeline constraints.
- Responded promptly to customer inquiries concerning technical support related to their installations and repairs.
Intern
Deakin University
Waurn Ponds, VIC
03.2022 - 06.2022
- Researched industry trends to inform project strategy.
- Gathered data from internal and external sources for analysis.
- Prepared reports on progress, costs, and timelines for projects.
- Coordinated the flow of information between stakeholders.
- Provided administrative support in preparing presentations and materials.
- Created communication plans for stakeholders to keep them informed about progress.
- Assisted with research projects by gathering and analyzing data, creating reports and presenting results to faculty members.
- Created and maintained databases for tracking student progress and performance data.
- Provided administrative support to faculty members in the form of scheduling meetings, preparing agendas, taking meeting minutes, and filing paperwork.
- Compiled statistical data from multiple sources into comprehensive reports for review by senior staff.
Education
Bachelor of Electrical And Electronics Engineering (Honours) -
Deakin University
Waurn Ponds, VIC02-2024
Skills
- Risk analysis
- Research and analysis
- Electrical load analysis
- Project management
- Time management
- Data analysis
- Analytical thinking
- Renewable energy systems
- CAD software
- Circuit design
- Emergency preparedness
References
References available upon request.
Timeline
Security Officer
Wilson
10.2024 - Current
Intern
ICO Electrical and Data services
07.2022 - 11.2022
Intern
Deakin University
03.2022 - 06.2022
Customer Service Representative
Kmart
05.2020 - 02.2024
Bachelor of Electrical And Electronics Engineering (Honours) -
Deakin University
Similar Profiles
Amrinder ChopraAmrinder Chopra
Control Room Operator at WilsonControl Room Operator at Wilson
Mehak NarulaMehak Narula
Security Officer at WilsonSecurity Officer at Wilson
Xandria SherwoodXandria Sherwood
Graphic Designer at WilsonGraphic Designer at Wilson