Rishav Jaswal
Melbourne,Clyde North
Summary
Professional with experience in logistics and transportation, bringing strong problem-solving skills and attention to detail. Effective in coordinating routes, ensuring timely deliveries, and maintaining high standards of customer satisfaction. Known for strong team collaboration, adaptability, and reliability in dynamic environments. Skilled in navigating various delivery systems, managing time efficiently, and communicating with clients and team members.
Overview
7
7
years of professional experience
Work History
Delivery Courier
Courier Please
10.2021 - Current
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Collaborated with team members to coordinate large-scale deliveries and optimize overall efficiency within the company.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Verified package information to check for accuracy and completeness.
Manager
Backyard Mount Martha
04.2018 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Masters In Sustainable Energy -
RMIT University
Melbourne, VICDiploma In Automotive -
Training Australia First
Melbourne Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Sales Techniques
Reference
Harmandeep Singh - 0433583170
(Employee at Aramex)
Timeline
Delivery Courier
Courier Please
10.2021 - Current
Manager
Backyard Mount Martha
04.2018 - Current
Masters In Sustainable Energy -
RMIT University
Diploma In Automotive -
Training Australia First
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