Rishav Joshi
ASHFIELD,NSW
Overview
13
13
years of professional experience
Work History
ACCOUNT RECEIVABLE OFFICER
4CYTE
NORTHRYDE
01.2021 - Current
- Maintained accurate records of all accounts receivable transactions.
- Reviewed and processed customer invoices for accuracy, completeness and compliance with company policies.
- Reconciled accounts receivable ledger to ensure accuracy of reported balances.
- Assisted with the collection of overdue payments from customers by making phone calls and sending emails and letters.
- Answered incoming inquiries from customers regarding account status, payment options and other related topics.
- Processed refunds and credits as requested by customers in a timely manner.
- Responded to customer complaints concerning billing errors or questions promptly and professionally.
- Tracked daily deposits to ensure accuracy of cash postings against invoices received.
- Communicated effectively with internal departments including Accounts Payable, Sales and Marketing teams regarding customer inquiries or disputes.
Administration Officer
Australian Education and Training Institute
01.2016 - 01.2020
- Assisting accountant with creating and editing financial documentation and budgets
- Data entry, processing and recording transactions
- Dealing with accounts payable and receivables
- Assisting in reconciliation of incoming and outgoing funds
- Assisting in preparing payrolls for all staff
- Responsible for dealing with student queries and escalating for further queries
- Document management and day to day correspondence.
Junior assistance/Handling and clearing checks electronically
NMD Bank, Head Office Nepal
01.2011 - 01.2013
- Maintaining stakeholder relationships with central bank and financial institutions
- Coordination and integration with relevant stakeholders to deliver effective financial management
- Reporting relevant feedback and information to manager for strict financial compliance
- Assisted staff for all administrative, marketing, and financial practices
- Product assistance to ensure that the business provides continuous services to the customers
- Resolve customer queries and complaints.
Assistant in Nursing/Community Service
Ashfield Terrace Care Community
01.2015
- Responsible for personal care, hygiene, feeding and domestic care arrangements for premium aged care residents
- In charge of inventory management and equipment inventory for 139 residents
- Formulating quality control strategies to optimize customer service satisfaction and compliance
- Conducting audits as part of leadership team to comply with National Aged Care Quality standards.
Education
Masters of Professional Accounting -
Central Queensland University
12.2015
Bachelor of Business Administration -
Tribhuwan University, Nepal
12.2012
Skills
- Conflict Resolution
- Leadership experience
- Ability to Work under pressure
- Sophisticated written and Effective Communication Skills
- Self-Motivated & Goal Orientated
- Advanced Microsoft Office Competency
- Advanced experience in XERO online accounting software
- Team player - ability to cooperate with people of all ages
- Billing And Collections Procedures
- Billing Dispute Resolution
- Effective Customer Communication
- Financial Recordkeeping
- Knowledge Of Billing Procedures
- Accurate Payment Posting
- Customer Service And Assistance
- Credit And Collections
- Knowledge Of Payment Plans
- Daily Revenue Audits
- Customer Relations Skills
Websites
Prabin Dawadi
References available upon request.
Timeline
ACCOUNT RECEIVABLE OFFICER
4CYTE
01.2021 - Current
Administration Officer
Australian Education and Training Institute
01.2016 - 01.2020
Assistant in Nursing/Community Service
Ashfield Terrace Care Community
01.2015
Junior assistance/Handling and clearing checks electronically
NMD Bank, Head Office Nepal
01.2011 - 01.2013
Masters of Professional Accounting -
Central Queensland University
Bachelor of Business Administration -
Tribhuwan University, Nepal
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