Rishav Maharjan
Melbourne,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Receptionist
YTI Garden hotel
Melbourne, VIC
08.2024 - Current
- Greeted guests warmly upon arrival at the reception area.
- Managed phone inquiries and directed calls to appropriate departments.
- Scheduled appointments and maintained organized booking records.
- Assisted guests with check-in and check-out procedures efficiently.
- Handled guest complaints with professionalism and courtesy.
- Processed payments and maintained accurate cash drawer balances.
- Coordinated with housekeeping to ensure room readiness for guests.
- Maintained a clean and welcoming reception environment at all times.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated and recorded customer or client information to maintain accounts.
Chef
Botticelli Ristorante & Bar
Middle Brighton,vic, VIC
08.2024 - Current
- Followed food safety protocols to ensure a safe dining experience for guests.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Monitored quality, presentation and quantities of plated food across line.
- Supervised team members during meal service to ensure accuracy of orders.
Education
N.k Singh Memorial Eps School
Minbhawan,ktmDAV COLLEGE
JAWALAKHEL, LALITPURCAC COLLEGE
Melbourne, VICSkills
- Appointment scheduling
- Payment processing
- Call management
- Team coordination
- Multitasking Abilities
- Problem-solving
- Computer skills
- Active listening
- Food safety compliance
- Quality control
- Culinary techniques
- Customer service
- Time management
Accomplishments
- Black belt in Shito-Ryu karate (Shodan)
Languages
English
Professional
Nepali
Professional
Newari
Professional
Hindi
Professional
Timeline
Receptionist
YTI Garden hotel
08.2024 - Current
Chef
Botticelli Ristorante & Bar
08.2024 - Current
N.k Singh Memorial Eps School
DAV COLLEGE
CAC COLLEGE
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