Rishi Manikkoth
Muchea,WA
Summary
Dynamic and results-oriented professional with extensive experience as a Business Development Manager and Sales Officer, specializing in customer service excellence. Proven track record in driving business growth, developing strategic partnerships, and enhancing customer satisfaction. Adept at identifying market opportunities, building strong client relationships, and implementing effective sales strategies. Strong communicator with exceptional problem-solving skills and a commitment to delivering outstanding results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
BUSINESS DEVELOPMENT MANAGER
SEAGREEN STEVEDORING AND LOGISTICS
08.2020 - 11.2022
- Source new sales opportunities, scheduling face to face meetings with both existing and new clients
- Controlling transportation and distribution costs while ensuring that all contractual obligations are fully understood by the logistics team
- Managing and supervising administrative staffs, security guards, drivers and other logistics staffs.
Field Sales Officer
The National Bank Of Ras Al- Khaimah
09.2019 - 02.2020
- Analyzed market data to identify emerging trends and adjust sales strategies accordingly for continued growth.
- Responded to customer needs by answering questions and providing detailed information about the product or the services provided by the company.
- Consistently contributed valuable insights during weekly team meetings to drive continuous improvement and foster a culture of collaboration.
- Increased overall sales by building strong relationships with clients and identifying their specific needs.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
SALES OFFICER
JBP COMMERCIAL BROKERS L.L.C
10.2018 - 07.2019
- Sourcing files and closing sales for major banks within U.A.E
- Generating leads and handling customers with excellent customer services
- Resolve customer inquiries via phone and email consistently.
RELATIONSHIP OFFICER
DUNIA FINANCE L.L.C
02.2016 - 07.2018
- Responsible for closing sales targets assigned by the company, ensuring customer satisfaction and executing marketing campaigns for the products on all platforms, distribution of marketing materials
- Managing customer organization relationships.
Education
MASTER OF BUSINESS ANALYTICS -
THE UNIVERSITY OF WESTERN AUSTRALIA
MASTER OF BUSINESS ADMINISTRATION -
JAMES COOK UNIVERSITY SINGAPORE
Skills
- Strong leadership and communication skills
- High level of editing proficiency
- Having a hands-on approach and leading by example
- High level of commercial awareness and managerial skills
- Team Leadership
- Customer Service
- Negotiations
Cricket, Movies and Music
Outside of work, I enjoy playing cricket, watching movies, and have a deep love for music.
Timeline
BUSINESS DEVELOPMENT MANAGER
SEAGREEN STEVEDORING AND LOGISTICS
08.2020 - 11.2022
Field Sales Officer
The National Bank Of Ras Al- Khaimah
09.2019 - 02.2020
SALES OFFICER
JBP COMMERCIAL BROKERS L.L.C
10.2018 - 07.2019
RELATIONSHIP OFFICER
DUNIA FINANCE L.L.C
02.2016 - 07.2018
MASTER OF BUSINESS ANALYTICS -
THE UNIVERSITY OF WESTERN AUSTRALIA
MASTER OF BUSINESS ADMINISTRATION -
JAMES COOK UNIVERSITY SINGAPORE
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