RISHI TRIVEDI
keysborough,Australia
Summary
Experienced in navigating complex routes and prioritizing passenger safety. Effectively manages diverse passenger needs through strong communication skills. Proven track record of reliability and punctuality, consistently delivering exceptional transportation services.
Skilled in team collaboration and flexible in adapting to changing schedules and routes. Committed to ensuring safe and comfortable journey for all passengers.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level OCC supervisor position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Bus Driver
Ventura Bus
04.2018 - Current
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Greeted customers in a friendly manner when boarding the bus.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Collected fares, tickets and passes accurately.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Maintained order among passengers during trip by enforcing rules of conduct.
- Verified that all passengers were seated before operating the bus.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
Owner
Aumveer Pvt Ltd Running Frankston Cafe Kiosk
03.2012 - 12.2017
- Organized daily operations of cafe, including scheduling staff shifts, ordering supplies, and overseeing food preparation.
- Monitored customer service standards and provided feedback to staff members on performance.
- Maintained financial records for the cafe, such as sales figures and profits and losses.
- Created weekly promotions to increase customer traffic in the cafe.
- Ensured compliance with health codes by regularly inspecting kitchen area and equipment.
- Trained new employees on proper food handling techniques, safety protocols, and company policies.
- Reviewed customer feedback surveys to identify areas for improvement in the cafe's offerings or services.
- Resolved customer complaints quickly and efficiently using problem-solving skills.
- Assisted with menu development by testing out recipes before introducing them to customers.
- Oversaw hiring process for new staff members, conducting interviews and making hiring decisions.
- Conducted regular inventory checks of food items stored in the kitchen area.
Restaurant Owner
Gujju's Cafe
12.2004 - 10.2009
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Education
Advance Diploma of Business - International Trade
Chalmers Institute
07-2000
High School Diploma -
Sadhana
India 01-1991
Skills
- Task Prioritization
- Telecommunications
- Public Safety
- Information Documentation
- Quality Assurance
- Customer Service
- Database Queries
- Time Management
- Works Well Under Pressure
- Problem Resolution
Education and Training
other,Melbourne
Contact
rish8474@gmail.com
ph: 0467 164 338
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Bus Driver
Ventura Bus
04.2018 - Current
Owner
Aumveer Pvt Ltd Running Frankston Cafe Kiosk
03.2012 - 12.2017
Restaurant Owner
Gujju's Cafe
12.2004 - 10.2009
Advance Diploma of Business - International Trade
Chalmers Institute
High School Diploma -
Sadhana
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