Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Rishika Chattopadhyay

Melbourne,VIC

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Volunteer

University of Melbourne
Melbourne, Victoria
01.2024 - Current
  • Attended meetings and trainings to optimize professional development.
  • Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
  • Provided academic support and guidance to students in need of assistance.
  • Created lesson plans and activities tailored to meet the needs of each individual student.
  • Maintained accurate records of interactions with each mentee, including notes and progress reports.
  • Ensured a safe and supportive learning environment for all students.
  • Led weekly meetings with mentors and mentees to assess progress towards goals set during previous meetings.
  • Participated in conflict resolution and problem-solving to support healthy coping skills.
  • Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
  • Implemented opportunities for joint collaborative projects to generate interest among peers.

Content Writer

Next Alerts
Kolkata, West Bengal
05.2021 - 08.2021
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
  • Brainstormed, researched and contributed content ideas that appealed to target audience.
  • Performed in-depth research into topics to write clear and accurate copy.
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Completed time-sensitive writing assigned on short notice and consistently met deadlines.
  • Edited existing content to ensure accuracy, clarity, readability and consistency with company standards.
  • Provided creative input during brainstorming sessions related to upcoming campaigns or projects.
  • Created and edited consumer-facing content for various forms of marketing materials.
  • Worked closely with writing team and senior creative staff to achieve shared vision.

Awareness Campaign

RYC Global
Bangladesh, Chittagong
01.2020 - 02.2020
  • Organized volunteer training programs designed to educate volunteers on how to provide emotional support and practical assistance to survivors of sexual assault.
  • Developed educational materials about rape crisis counseling services for distribution in the community.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Science - Biotechnology

University of Melbourne
Melbourne, VIC
12-2025

High School Diploma -

Gems Akademia International School
Kolkata
08-2022

Skills

  • Volunteer Recruitment
  • Adaptability and Dependability
  • Teamwork and Collaboration
  • Public Speaking
  • Deadline Adherence
  • Organized and Efficient
  • Positive Attitude
  • Attention to Detail
  • Relationship Building
  • Suggestive Selling
  • Conflict Resolution
  • Professional Appearance
  • Self-Checkout Assistance
  • Customer Needs Assessment
  • Time Management

Affiliations

  • Cooking
  • Swimming
  • Photography
  • Writing

Languages

English
Professional
French
Elementary
Hindi
Professional
Bengali
Professional

Accomplishments

  • Awarded as the Best Delegate in Model United Nations in the year 2018
  • Taken part in the Cornell Model United Nations in the United States in 2019
  • Completed a BioGraph curriculum of studies by the University of Pennsylvania and received a letter of appreciation.

Timeline

Volunteer

University of Melbourne
01.2024 - Current

Content Writer

Next Alerts
05.2021 - 08.2021

Awareness Campaign

RYC Global
01.2020 - 02.2020

Bachelor of Science - Biotechnology

University of Melbourne

High School Diploma -

Gems Akademia International School

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Rishika Chattopadhyay