Rishikesh Patki
Adelaide,SA
Summary
Dynamic and results-driven International Master of Business Administration (IMBA) graduate specializing in Marketing from the University of South Australia. Possesses strong experience in sales, campaign planning, and compliance from roles as a Sales Specialist at Citibank and Assistant Buyer in Australia. Skilled in communication, team building, and critical thinking, with a proven ability to drive results and exceed expectations. Actively seeking opportunities to leverage expertise in marketing and business strategy to contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
OTR
Adelaide, SA
11.2024 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Resolved conflicts between team members in an effective manner.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Maintained up-to-date knowledge of company products and services.
Retail Operator
Xconvenience
Adelaide, SA
02.2023 - 09.2024
- Set up and operated production machinery according to specific standards and protocols of company.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Buying Assistant
The Jewelery Group
Adelaide, SA
07.2022 - 12.2022
- Created documents outlining specific requirements for requested items from vendors.
- Resolved any issues related to purchasing such as incorrect orders or delayed deliveries.
- Negotiated with vendors to secure competitive pricing and terms of sale.
- Managed relationships with key suppliers to ensure quality standards were met.
Sales and Service Specialist
Citibank
Mumbai, India
05.2021 - 12.2021
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maintained accurate records of customer interactions and transactions.
Education
MBA - International Business
University of South Australia
Adelaide, SA09-2024
Skills
- MS Office
- Canva
- Communication
- Sales monitoring
- Customer relations
- Strategic planning
Timeline
Assistant Manager
OTR
11.2024 - Current
Retail Operator
Xconvenience
02.2023 - 09.2024
Buying Assistant
The Jewelery Group
07.2022 - 12.2022
Sales and Service Specialist
Citibank
05.2021 - 12.2021
MBA - International Business
University of South Australia
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