Riska Ayu
Sydney
Summary
Dynamic and detail-oriented professional with extensive experience at Australia Infinity Hospitality Solutions. Proven expertise in room cleaning and linen management, consistently enhancing guest satisfaction through effective supply restocking and deep cleaning techniques. Strong communicator adept at resolving guest relations issues, ensuring a welcoming environment for all.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Australia Infinity Hospitality Solutions
Sydney
08.2024 - Current
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Responded promptly to requests from guests and other departments.
- Responded promptly to guest requests for additional supplies or services.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replaced dirty linens with clean items according to established standards of quality control.
- Organized supplies for use based on expected customer needs.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Commercial Cleaner
Eastern Lantern PTY LTD
Black Town
01.2024 - Current
- Followed safety processes for all manual and electric cleaning equipment.
- Emptied trash and recycling bins and replaced liners.
- Maintained janitorial closets stocked with supplies for daily use.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Mopped, polished, and waxed floors using appropriate cleaning supplies and equipment.
- Resolved customer complaints promptly and professionally in accordance with company policy.
Restaurant Team Member
Ayam Penyet Ria
Randwick
01.2022 - 12.2022
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assembled and served meals according to specific guest requirements.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
SMK ASH-SHOHEH
07-2012
Skills
- Room cleaning
- Linen management
- Supply restocking
- Deep cleaning
- Guest relations
- Equipment maintenance
Timeline
Housekeeping Room Attendant
Australia Infinity Hospitality Solutions
08.2024 - Current
Commercial Cleaner
Eastern Lantern PTY LTD
01.2024 - Current
Restaurant Team Member
Ayam Penyet Ria
01.2022 - 12.2022
High School Diploma -
SMK ASH-SHOHEH
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