Róisín Leddy
Sydeny,NSW
Summary
Energetic and personable Administrative Officer with experience in managing a busy reception, adept at multitasking and maintaining professionalism in high pressure environments. Experienced in serving as a Liaison Officer for both students and Ukrainian refugees, facilitating communication and support service with empathy and efficiency. Seeking opportunities where exemplary customer service and administrative proficiency cad contribute to a welcoming and efficient office environment.
Overview
5
5
years of professional experience
Work History
Administrative Officer/Liaison Officer
Ballyhaise Agricultural College
05.2022 - 02.2024
- Greeted and assisted visitors in person and over the phone with professionalism and courtesy
- Managed a multi-line phone system directing calls and taking messages as needed
- Scheduled meetings, maintaining calendars and assisting with the organisation of events taking place on campus
- Handling incoming and outgoing mail, packages and deliveries accurately and promptly
- Maintained a tidy and organised reception area, including stocking supplies and keeping records up to date
- Responded to emails promptly and professionally, ensuring clear and concise communication
- Reconciled money received and processed payments, ensuring accuracy and compliance with financial procedures
- Enrolled students, managing documentation and assisting with registration process
- Acted as Liaison between faculty staff and students at an agricultural college, facilitating communication and addressing concerns to enhance the learning experience
- Collaborated with local farmers and industry professionals to provide students with valuable placement opportunities, internships and job opportunities
- Organised workshops on health and wellbeing, sustainable farming practices, further education and connecting students with experts in the field of farming
- Played a key role in supporting Ukrainian refugees by co-ordinating with the Irish government agencies and community groups
- Facilitated communication between Ukrainian refugees and the relevant agencies, ensuring access to essential services such as housing, healthcare and education
- Facilitated cultural exchange initiatives to promote understanding and integration between refugees and he local community in Ballyhaise County Cavan.
Dental Receptionist / Dental Nurse
Dental Care Ireland Cavan
07.2019 - 05.2022
- Greeted patients warmly and ensured a positive experience from check-in to check-out
- Scheduled appointments, managed patient records and co-ordinated treatment plans with dental staff
- Managed front desk operations, including phone calls, emails and patents check ins, handles insurance claims and billing to ensure a smooth workflow
- Maintained patient records accurately and confidentially adhering to privacy policies and regulations
- Prepared surgeries and assisted dentist during procedures, ensuring patients were comfortable and cared for
- Sterilised and organised dental instruments and equipment to maintain and clean and safe environment
- Managed inventory of dental and office supplies including ordering, restocking and organising supplies to ensure adequate stock levels.
Education
Bachelor of Science Dental Practice Management, Oral Health Promotion and Treatment Co-Ordination -
Athlone Institute of Technology
Athlone, Co.Westmeath05.2019
Higher Certificate in Science and Dental Nursing -
Athlone Institute of Technology
Athlone, Co.Westmeath05.2018
Leaving Certificate -
Breifne College
Cavan, Ireland06.2016
Skills
- Strong interpersonal skills, with the ability to build rapport and establish trust
- Excellent organisational and time management skills, with the ability to prioritise tasks efficiently
- Proficient in Microsoft office Suite and skilled in using office equipment
- Friendly and professional demeanour, committed to delivering outstanding customer service
- Experienced in community engagement and outreach, with a commitment to fostering positive relationships and representing the organisation positively in the community
References
References available on request
Timeline
Administrative Officer/Liaison Officer
Ballyhaise Agricultural College
05.2022 - 02.2024
Dental Receptionist / Dental Nurse
Dental Care Ireland Cavan
07.2019 - 05.2022
Bachelor of Science Dental Practice Management, Oral Health Promotion and Treatment Co-Ordination -
Athlone Institute of Technology
Higher Certificate in Science and Dental Nursing -
Athlone Institute of Technology
Leaving Certificate -
Breifne College
Similar Profiles
Nismal Aswin ANismal Aswin A
ASSISTANT PROFESSOR AGRICULTURAL MICROBIOLOGY at COLLEGE OF AGRICULTURAL SCIENCES, SRI MANAKULA VINAYAGAR COLLEGEASSISTANT PROFESSOR AGRICULTURAL MICROBIOLOGY at COLLEGE OF AGRICULTURAL SCIENCES, SRI MANAKULA VINAYAGAR COLLEGE
SARAVANA PERUMALSARAVANA PERUMAL
Research Scholar - Weed Management in Rice at SRM College of Agricultural SciencesResearch Scholar - Weed Management in Rice at SRM College of Agricultural Sciences
Terry NamusokeTerry Namusoke
Assistant Accountant at Makerere University, College of Agricultural and EAssistant Accountant at Makerere University, College of Agricultural and E