Summary
Overview
Work History
Skills
Timeline
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Rita El Najjar

Rita El Najjar

Rockdale,NSW

Summary

Hard working, extremely friendly person with a reputation for exceeding all performance benchmarks in customer service and an independent worker with great communication and organization skills. Comfortable collaborating team environments. I have a lot of integrity and strong work ethic which I have displayed throughout my years of working in a team. I am very passionate about any career I take on, I am always willing to take on new tasks and challenges with enthusiasm

Overview

16
16
years of professional experience

Work History

Warehouse Assistant

Baby Bunting
12.2021 - 03.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.

Assistant Manager

Anytime Fitness
03.2018 - 07.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Minimum of 30 sales calls a day
  • Promoting the clubs brand and image within the local community
  • Debt collecting

Personal Trainer

Anytime Fitness
05.2016 - 08.2018
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Assisted in the operation of a clean, friendly and well maintained health club

Case Manager

Ikea
02.2007 - 04.2017
  • Providing customer service and support to customers
  • Taking inbound calls and also making outbound calls
  • Dealing with customer complaints and enquires
  • Dealing with customers which consists of customers complaints, ongoing issues, resolving issues that customers have concerns about
  • Sac admin (Accounts, taking payment)
  • Duty manager shifts when management need coverage
  • Mentoring and training staff members

Skills

  • Problem-Solving Skills
  • Complex Product Knowledge
  • Product Recommendations
  • Customer Retention Strategies
  • Customer Inquiries
  • Database Maintenance
  • Shipping and Packaging
  • Order Fulfillment
  • Cleaning and Organization
  • Customer Service

Timeline

Warehouse Assistant

Baby Bunting
12.2021 - 03.2023

Assistant Manager

Anytime Fitness
03.2018 - 07.2021

Personal Trainer

Anytime Fitness
05.2016 - 08.2018

Case Manager

Ikea
02.2007 - 04.2017

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Rita El Najjar