RITA Maharaj
Vineyard,NSW
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operational Manager
Maharajs Mechanical Service And Transport Pty Ltd
01.2022 - Current
- Streamlined operational processes by implementing efficiency improvements and reducing waste.
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Mentored staff members on best practices, fostering culture of continuous improvement within organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Administration Assistant/Customer Service
ZIRCO DATA
11.2019 - 02.2022
- Handle incoming calls from a national customer base.
- Make appropriate storage recommendations based on customer requirements.
- Locate available storage space
- Enter accurate and complete customer information into system
- Process and maintain updated records of all customer interactions.
- Monitor and contact customers for booking renewals
- Produce weekly call reports for management
- Achieve and exceed key performance indicators in all areas.
Administrative Assistant/Team Leader
DHL Supply Chain
10.2016 - 11.2019
- Managed and adjusted personnel scheduling for 30 staff, monitoring resource allocation to provide optimal coverage and service
- Inventory controller – creating location, putaways, cycle count, stock take
- Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends
- Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Facilitated troubleshooting, maintenance, and updates for office systems
- Created and maintained spreadsheets and developed administrative and logistical reports
- Planned and executed corporate meetings, lunches, and special events for groups of 50 employees
- Generated shipment invoices, prepared packages, and set up courier deliveries for customers
- Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies
- Coordinated project materials, including managing physical and digital files, monitoring spreadsheets, and updating reports
- Managed a team of 30 store persons, including training and task delegation.
Census Field Officer
Australian Bureau of Statistics
05.2015 - 12.2015
- Delivered advanced training to team personnel to improve routine deployment, maintenance, and repair activities.
- Checked all contact information from research subjects for accuracy and implemented it into company's computer system.
- Developed practical and comprehensive lines of questioning to encourage communication with subject of interview.
- Communicated clearly and listened attentively throughout interview process to facilitate exchange of information
- Maintained confidentiality when addressing sensitive information with tact and diplomacy
- Monitored multiple databases to keep track of all Census inventory.
Education
High School Diploma -
Western Sydney Tafe
Nepean 11.2015
Skills
- Inventory controller
- Data collection
- Database updates
- Error verification
- Collecting information
- Advanced clerical knowledge
- File management
- Email communications
- Filing and data archiving
- Administrative support specialist
References
Reference available upon request
Timeline
Operational Manager
Maharajs Mechanical Service And Transport Pty Ltd
01.2022 - Current
Administration Assistant/Customer Service
ZIRCO DATA
11.2019 - 02.2022
Administrative Assistant/Team Leader
DHL Supply Chain
10.2016 - 11.2019
Census Field Officer
Australian Bureau of Statistics
05.2015 - 12.2015
High School Diploma -
Western Sydney Tafe
Similar Profiles
Lovepreet Singh GillLovepreet Singh Gill
Auto Mechanic Intern at HP Mechanical Service Pty LtdAuto Mechanic Intern at HP Mechanical Service Pty Ltd
AKHIL E SAKHIL E S
Planning And Billing Engineer at Global Mechanical and Superlift (Pty) Ltd.Planning And Billing Engineer at Global Mechanical and Superlift (Pty) Ltd.
Benjamin McBrideBenjamin McBride
Director at McBride Mechanical Pty LtdDirector at McBride Mechanical Pty Ltd