RITA MANOUGIAN
Bonnyrigg,Australia
Summary
Customer-focused Retail Sales Professional experienced in delivering personalized service and maintaining high presentation standards in perfume and fragrance sales. Achieved customer satisfaction by effectively assisting clients in selecting Dubai and Middle Eastern perfumes tailored to their preferences and budget. Fostered team collaboration to maximize productivity and align performance with business objectives.
Overview
12
12
years of professional experience
Work History
Manager
Freelance Shoes
03.2022 - 10.2024
- Managed daily store operations, stock and budgets
- Resolved customer enquiries, managed complaints, and drove sales to improve customer satisfaction
- Coordinated pricing, merchandising, and promotional displays to optimize product visibility and drive sales
- Trained staff on procedures and provided ongoing supervision and support to enhance team effectiveness
Sales Assistant | Perfume & Fragrance Specialist
Armani Gallery
04.2021 - 01.2022
- Specialized in Dubai and Middle Eastern perfumes and fragrances
- Assisted customers in selecting fragrances tailored to their individual preferences and budget
- Delivered personalised perfume recommendations, clarifying scent profiles and fragrance notes to improve customer understanding
- Cultivated strong customer relationships through friendly, professional service, fostering loyalty and repeat business
- Organized and maintained perfume displays to ensure an appealing store presentation
Sales Assistant
Tarocash
08.2019 - 12.2020
- Processed cash and card transactions accurately, ensuring smooth checkout experience
- Assisted with stock control and merchandising to maintain organized displays and inventory
- Handled customer inquiries at point of sale
Fibre Laser Operator
Tarocash
01.2015 - 07.2019
- Operated laser engraving equipment to produce precise and quality designs
- Provided customer service support by addressing inquiries and managing stock levels
- Assisted staff by coordinating training sessions and managing administrative duties
Customer Service | Cashier | Barista
La Shisha Restaurant
02.2014 - 12.2014
- Operated POS and processed cash transactions while preparing beverages and managing customer orders to ensure timely service and customer satisfaction
- Processed customer transactions using cash register and payment systems.
- Provided friendly service to enhance customer dining experiences.
- Assisted in maintaining cleanliness and organization of dining area.
Assistant Manager | Receptionist
Cage Security Alarms
01.2013 - 01.2014
- Answered calls and managed customer enquiries, providing timely administrative support to management
- Assisted in developing security plans for residential and commercial clients.
- Coordinated installation schedules with technicians and clients for alarm systems.
- Provided training to new staff on customer service and product knowledge.
Sales Assistant
Bevilles Group
01.2021
- Guided customers through purchasing process to enhance shopping experience
- Packaged products efficiently, displays and end-of-day procedures
- Assisted customers with product selection and styling advice.
- Maintained store presentation and organized merchandise displays.
- Processed sales transactions and handled cash register operations.
Education
Certificate III - Real Estate Practice
TAFE NSW
Business Administration -
TAFE NSW
GranvilleSkills
- Sales Strategy Development
- Retail Sales & Merchandising
- Merchandising Strategies
- Luxury Retail Knowledge
- Product Recommendations
- Inventory control
- Cash handling
- Client relations
- Teamwork & Communication
Languages
- Armenian (Bilingual)
- Arabic (Bilingual)
- English (Bilingual)
- Turkish (Conversational)
Timeline
Manager
Freelance Shoes
03.2022 - 10.2024
Sales Assistant | Perfume & Fragrance Specialist
Armani Gallery
04.2021 - 01.2022
Sales Assistant
Bevilles Group
01.2021
Sales Assistant
Tarocash
08.2019 - 12.2020
Fibre Laser Operator
Tarocash
01.2015 - 07.2019
Customer Service | Cashier | Barista
La Shisha Restaurant
02.2014 - 12.2014
Assistant Manager | Receptionist
Cage Security Alarms
01.2013 - 01.2014
Certificate III - Real Estate Practice
TAFE NSW
Business Administration -
TAFE NSW