Rita Mariya

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.

• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately.
• Helped customers complete purchases, locate items.
• Increased sales by offering advice on purchases and promoting additional products.
• Ensured exceptional customer service by addressing inquiries promptly via telephone and direct engagement.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Built relationships with customers and community to establish long-term business growth.

• Resolved problems with high-profile customers to maintain

relationships and increase return customer base