Rita Odeesh
Reliable and motivated with the drive to achieve great things. Experienced customer service professional with approximately 2.5 years of experience working in fast-paced environments at KFC and McDonald's. Managed employment at both workplaces simultaneously, demonstrating strong time management, reliability, adaptability, and the ability to balance multiple commitments. Confident assisting customers, handling enquiries, processing transactions, and working effectively within a team. A quick learner who adapts well to new systems and procedures and is eager to apply my customer service skills in a professional environment. Seeking a full-time or part-time position in customer service, administration, reception, retail, or a call centre environment.
Work History
Team member
2 Years 2 Months- Provided friendly and efficient customer service in a high-volume environment
- Assisted customers with orders, enquiries, and requests while maintaining a positive experience
- Processed cash and EFTPOS transactions accurately
- Worked effectively under pressure during busy periods
- Collaborated with team members to maintain smooth daily operations
- Followed food safety, hygiene, and workplace safety procedures
- Maintained cleanliness, organisation, and quality standards
- Developed strong communication, teamwork, and problem-solving skills
Crew member
6 Months- Delivered fast and friendly service to customers in a busy environment
- Took customer orders accurately and processed payments
- Prepared products while following company quality and safety standards
- Supported team members to ensure efficient service during peak periods
- Maintained a clean and organised workplace
- Developed confidence communicating with different customers and team members
Education
Year 12
Skills
Personal Information
Languages
Managing Multiple Work Commitments
Additional Strengths
- Fast learner who quickly understands new tasks and procedures
- Reliable and committed to completing responsibilities to a high standard
- Positive attitude and willingness to learn
- Able to remain calm and professional during busy situations
- Enjoy supporting team members and assisting others once confident in the role