Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Timeline
Generic
Rita Youssef

Rita Youssef

Duvall,USA

Summary

Energetic and focused with drive for perpetuating successful company mission. Experience across multiple industries in providing seamless customer service, ensuring a high level of satisfaction for international clientele by anticipating their needs and delivering exceptional hospitality, supporting high-profile executives, and creating amazing experiences through meticulous administrative management and personalized services. I have been recognized for adeptly implementing cost-saving and time-saving initiatives resulting in significant boosts in team morale and productivity. Meticulous business professional accustomed to assisting with recruitment and training tasks to acquire top talent and develop highly effective teams. Skilled in project management and event coordination within business landscape. Energetic and focused with drive for perpetuating successful company mission.

Overview

10
10
years of professional experience

Work History

Business Administrator

Microsoft
Redmond, USA
06.2021 - Current
  • Managed the daily operations of the business office including accounts payable and receivable, payroll, budgeting, purchasing and inventory control
  • Organized meetings, conferences, teleconferences, and travel arrangements for staff
  • Maintained up-to-date records of all financial transactions including invoices, receipts and expenditures
  • Implemented effective communication protocols between internal teams working on different aspects of a given project
  • Provided guidance and mentorship to team members regarding tasks assigned to them
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards
  • Developed and implemented strategies and events to improve team performance, morale and engagement

Business Support Specialist

Emirates Airlines
Dubai
01.2016 - 05.2018
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally
  • Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort
  • Encouraged innovation amongst the workforce by creating a safe space for creative ideas and experimentation
  • Demonstrated excellent communication skills both verbal and written
  • Managed multiple tasks simultaneously while meeting tight deadlines
  • Performed data entry tasks, handling sensitive information with accuracy and confidentiality.
  • Updated company website with relevant content including blogs, press releases, product descriptions.
  • Monitored inventory levels of office supplies ensuring adequate stock is maintained at all times.
  • Provided administrative support to the business development team, including scheduling meetings and managing calendars.

Executive Assistant

SARK Development
Beirut , Lebanon
05.2014 - 12.2015
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Answered telephone calls from customers or clients providing assistance where necessary.

Education

PMCon Training -

Microsoft
Redmond
03.2024

Bachelor of Arts - Interior Design

AKU
Lebanon
08.2013

Skills

  • Cultural awareness
  • Teamwork and Collaboration
  • Eye for detail
  • Problem-solving
  • Project Oversight
  • Technical proficiency
  • Database creation
  • Staff Supervision
  • Supply Coordination
  • Project Management
  • Corporate event management
  • Executive Support
  • Conflict Resolution
  • Driving continuous improvement
  • Schedule Management
  • Microsoft Office Suite
  • Identifying best practices

Websites

References

  • Lisa Ferguson, Microsoft Executive, lisamae_f@hotmail.com, +1 206 304 0208
  • Heather Abi Chahine, Premera Project Manager, heather.abichahine@gmail.com, +1 541 680 4771
  • Moataz-Bellah Magdi, Emirates Hospitality Learning Partner, mizolino@gmail.com, +971 526 475 114

Languages

  • Arabic, Native
  • English, Full Professional
  • French, Professional

Timeline

Business Administrator

Microsoft
06.2021 - Current

Business Support Specialist

Emirates Airlines
01.2016 - 05.2018

Executive Assistant

SARK Development
05.2014 - 12.2015

PMCon Training -

Microsoft

Bachelor of Arts - Interior Design

AKU

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Rita Youssef