Experienced Senior Technical Officer and Environmental Consultant with a strong background in environmental compliance, industrial inspections, and customer engagement. Proven expertise in managing remediation projects, conducting thorough inspections, and ensuring adherence to regulations. Skilled in providing technical advice, coordinating compliance programs, and developing process improvements to support organizational goals. Adept at fostering strong relationships with internal and external stakeholders, ensuring the delivery of high-quality environmental and technical services.
- Assessments: Assessed trade waste applications in accordance with established procedures, communicated outcomes to customers, and issued permits as required.
- Compliance Management: Identified and determined compliance requirements, negotiated customer improvement plans, and ensured timely implementation.
- Customer Interaction: Recorded and communicated customer contact outcomes, proactively investigated issues, and responded to opportunities.
- Permit Management: Planned and executed permit capture programs, ensuring accurate documentation and adherence to timelines.
- Inspections and Sampling: Conducted commercial and industrial service inspections, sampling, and meter reading programs, meeting agreed targets and timelines. - Investigations: Investigated and reported on potential illegal or non-compliant trade waste discharges, ensuring compliance with corporate policies.
- NRDF Management: Coordinated and executed Non-Residential Discharge Factor (NRDF) assessments within specified timeframes.
- FOG Management: Led the FOGMan program, including sewer blockage investigations, to meet agreed targets.
- Backflow Prevention: Ensured backflow installations complied with corporate policies and maintained accurate records.
- Process Evaluation: Assisted in evaluating wastewater treatment processes and products for industrial use.
- Process Improvement: Identified process improvement opportunities, aiding in the development and review of standards, procedures, and work instructions. - Technical Advisory: Provided technical advice on operational plumbing-related matters to protect corporate interests and ensure compliance.
- Stakeholder Engagement: Established strong networks with internal and external stakeholders and provided high-quality advice on commercial and industrial services management. - Ethics and Compliance: Ensured adherence to relevant legislation and regulatory requirements.
- Led and participated in environmental consulting projects, ensuring successful planning, execution of
fieldwork, and timely reporting.
-Managed asbestos removal and remediation projects, overseeing clearance inspections, air monitoring,
and soil sampling activities.
- Analyzed data from fieldwork, air monitoring, and laboratory reports, providing insightful interpretations
for clients and stakeholders.
- Established and maintained effective communication with clients and stakeholders, addressing concerns,
providing updates, and ensuring project alignment with expectations.
- Conducted thorough desktop analyses and prepared technical reports, contributing to the development of
asbestos registers, management plans, and technical scopes of work.
- Delivered exceptional customer service to both external clients and internal stakeholders, ensuring their
needs and concerns were addressed promptly and effectively as per internal guidelines and controls.
- Conducted comprehensive inspections and ensured compliance with relevant acts and regulations,
contributing to the overall safety and well-being of the community.
- Maintained accurate records of inspections, investigations, and complaints, supporting evidence-based
decision-making and timely resolution of issues. Followed up on any outstanding concerns or problems.
- Played a vital role in the annual food sampling program and investigated infectious disease outbreaks,
implementing necessary measures to mitigate risks and protect public health. - Assessed health impacts, provided support, and delivered training to Student Environmental Health Officers,
fostering a culture of continuous learning and professional development. - Approved applications for septic tank installations, applying in-depth knowledge of regulations / guidelines.
- Conducted surveillance, sampling, and monitoring of public swimming pools, spas, and water courses.
- Carried out tobacco education and enforcement visits, contributing to public health initiatives. - Collaborated with relevant authorities, prepared comprehensive reports on public and environmental health
matters, and actively participated in organizational projects and initiatives. - Provided input into the development of strategic policies and programs, leveraging expertise and insights to
drive positive change and improve community well-being.
- Demonstrated readiness to handle after-hours phone duties and respond to public health emergencies.
- Prepared legal briefs and attended legal proceedings as necessary, ensuring compliance with requirement.
Technology Snapshot : Pathway, MS Office Suite, Nexus, Midas, Buildernet, MyWorld
Referees : Available upon request