Summary
Overview
Work History
Skills
Accomplishments
References
Affiliations
Education and Training
Contact Info:
Timeline
Generic

Ritchie Toomey

Croydon Hills,VIC

Summary

Dynamic Project Manager with a proven track record, excelling in complex claim management, custom home building and stakeholder engagement. Adept at client relations and site management, I have successfully managed complex insurance repair claims for major insurance companies and delivered over 100 custom homes, enhancing productivity and client satisfaction through effective communication and robust problem-solving skills.

Overview

30
30
years of professional experience

Work History

Project Manager

Claim Central
, VIC
02.2022 - 07.2025
  • Coordinated daily project activities, planning, and implementation across multiple repair projects.
  • Managed property repair process onsite and remotely for various major loss projects.
  • Specialised in 'Complex Claim' Management for several major insurance groups.

Project Manager

AHG Projects
08.2017 - 01.2022
  • Conduct day-to-day project coordination, planning, and implementation across multiple teams & projects
  • Project managed the property repair process both onsite and remotely for a range of companies including Claim Central, Johns Lyng, Bay Building & Edina Building Group.
  • Manage Sales, Client Liaison and Supervise construction crews and day-to-day operations

Domestic Builder Manager

American Homes
, VIC
01.1996 - 01.2017
  • Managed sales operations and orchestrated critical aspects of intricate construction projects as Registered 'Domestic Builder Manager', delivering 100+ custom homes from initial concept through final completion.

Skills

  • Excellent Communication Skills
  • Strong understanding of construction terminology and methods
  • Strong stakeholder management skills
  • Robust problem-solving skills
  • Financial modelling and cost analysis
  • Outstanding management abilities
  • HIA 'Ask the Expert' panel member
  • Complex claim management
  • Client relationship management
  • Budget management
  • Conflict resolution
  • Technical support
  • Client rapport
  • Project recovery
  • Productivity improvement
  • Contract negotiation expertise
  • Contract management
  • Influencing skills
  • Residential construction
  • Vendor sourcing
  • Meeting facilitation
  • Multi-stakeholder asset management
  • Cross-functional collaboration
  • Conflict management
  • Relationship building

Accomplishments

  • 'Volunteer of the Year' - Maroondah City Council
  • Featured projects in 'Home Beautiful' and 'Country Life' Magazines

References

References available upon request.

Affiliations

  • HIA Member 2005 - present
  • Project Management Institute Member 2014 - present
  • HIA Training & Professional Development Committee 2014 - present
  • MBAV Green Living Accreditation

Education and Training

  • MBAV Various Industry Courses | 2000 - 2015
  • Completed Domestic Builder Manager accreditation
  • Project Management Building & Construction, Contracts Management
  • Supervision and Site Administration, Structural Principles, Red Card Induction.
  • VARIOUS U.S. UNIVERSITY COURSES Industry Training Courses | 2002 - 2025
  • Nat. Assoc. of Home Builders IBS Seminar weeks (Annually) 2002 - 2025; BuilderTrend Construction Management Software Training; Sierra Pacific Window & Door Training; WeatherShield Window & Door Training; KraftMaid Cabinetry Design & Construct Training

Contact Info:

  • Phone: 0412 340 090
  • Email: rtoomey52@gmail.com
  • Address: Croydon Hills, VIC.

Timeline

Project Manager

Claim Central
02.2022 - 07.2025

Project Manager

AHG Projects
08.2017 - 01.2022

Domestic Builder Manager

American Homes
01.1996 - 01.2017

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Ritchie Toomey