Ritchie Godson Paul
Sydney,NSW
Summary
Knowledgeable and dedicated customer service professional with extensive experience in IT and Media industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Freelance Video Editor
SEVEN Networks
04.2024 - Current
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Using tailored applications with an opportunity to receive an introduction to back-end support for these applications
- Provide editorial and technical direction and feedback for content makers in the planning and production of video content.
- Manage a broad range of complex projects pertaining to video content development within Network Seven wide projects.
- Undertake analysis of content performance to inform content initiatives and planning.
Freelance Video Producer
Lions Court Studios
09.2022 - Current
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Developed strategic communication and marketing plans.
- Supervised design and production staff developing innovative content while managing deadlines.
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots and edit content.
- Oversaw full teams of writers, artists, designers and project managers.
- Collaborated with outside agencies to manage project progress and milestones.
- Developed high-impact creative and promotional content for company campaigns from concept to completion.
- Negotiated vendor contracts and services to meet budget requirements.
- Demonstrated advanced knowledge of music composition, sound design and digital graphics.
- Oversaw hiring, training and direction of creative personnel to achieve optimal results.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Utilized demonstrable technical, editorial and creative storytelling skills in editing, producing and design.
System Analyst
Bank of Sydney
01.2023 - 03.2023
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Enhanced user experience through the implementation of interface updates and usability improvements.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Conducted comprehensive system analyses to identify areas for improvement and optimization.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts. Perform and coordinate UAT with business stakeholders
- Develop and maintain end-user reports using SQL scripts
- Assist with system administration (like access management) and system maintenance, which includes health check and housekeeping.
- Respond to after-hours support issues, log issues and incident resolution in system
- Participate in business continuity process exercise and disaster recovery testing
- Provide support to satisfy audit and regulatory requirements
- Provide assistance to IT team by providing information for, and maintaining operational documentation
- Contribute to team communication and participate actively in team activities
Associate Director
Yaazhi Films
01.2021 - 12.2021
- Created and updated records and files to maintain document compliance.
- Monitoring industry trends and new developments in the field, and sharing this information with colleagues to ensure that the organization remains relevant in its field.
- Reviewing and editing scripts, proposals, or other materials to ensure that they are written in a clear and effective manner.
- Developing long-term strategies for the department, including setting goals and creating plans for achieving them.
- Trained and mentored new employees on industry practices and business operations.
- Helped management with business operations to align teams, set goals and execute initiatives.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
- Directed work of key team members to create cutting-edge cinematography work.
- Oversaw business calendar of events and scheduled key initiatives.
- Communicated all capacity, sourcing and technology gaps with upper management.
Assistant Director
Eagle Eye Productions
01.2019 - 10.2019
- Worked as an Assistant director in the movie Petromax produced by Eagle's Eye production.
- Assisting the director with planning and implementing strategies.
- Monitoring progress towards objectives.
- Assisting the director with projects and initiatives by completing assigned tasks.
- Monitoring activities assigned to other staff members.
- Building and maintaining positive relationships with clients, management, staff, and the community.
- Assisting the director to establish and enforce budgets, timelines, and metrics.
- Organizing and filing documents, taking notes, and delivering messages to the director.
- Presenting department information to clients, leadership, and shareholders.
- Scheduling, organizing, and participating in shoot events.
IT Analyst
TATA Consultancy Services
03.2014 - 05.2019
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Authored business requirements document for proprietary software application: including requirements analysis, solution assessment and validation, use cases and interface/functionality mock-ups
- Worked as a functional business analyst and was instrumental in implementing and go-live four projects for the client Marks and Spencer.
- Enhanced interfaces to promote better functionality for users.
- Worked with the users to create a detailed business analysis, outlining problems, opportunities and solutions for a business.
- Created user story acceptance criteria to achieve buy-in from stakeholders, and refined stories with Scrum teams
- Designed workflows and operations charts, documenting existing procedures to determine inefficiencies and waste.
- Prepared test case documents to communicate all user criteria are addressed to the development team.
- Coordinated with different stakeholders of the Legacy systems to understand their workflow and successfully implement the SAP ERP for Marks and Spencer.
Senior Software Engineer
CAPGEMINI India Pvt. Ltd.,
05.2013 - 03.2014
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Adjusted design parameters to incorporate new features.
- Captured specifications, testing methods and other information for Varroc project into technical manuals.
Senior Analyst
FLEXTRONICS Pvt. Ltd.,
06.2011 - 04.2013
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Enhanced the accuracy of demand forecasting through data analysis, enabling better decision-making in the purchasing process.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
SENIOR PROGRAMME PRODUCER
Red Pix
03.2010 - 06.2011
- Implemented strategies and tactics to grow followers on social media channels.
- Developed original content using social listening and independent sources.
- Conducted online research to obtain relevant information and materials.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Produced original, creative content for promotional advertisements and marketing materials.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Education
Bachelor of Science - Computer Science And Engineering
Anna University
Chennai, India04.2010
Certified Associate - SAP Materials Management
SAP Labs
03.2012
Skills
- Videography
- Video Editing
- Creative Direction
- Content Strategy
- Adobe Creative Suite
- Adobe Premiere Pro
- Davinci Resolve
- Logic Pro X
- Motion Graphics Design
- Content Production
- IT Troubleshooting
- Customer Support
- Risk Assessment
- Data Analysis
Timeline
Freelance Video Editor
SEVEN Networks
04.2024 - Current
System Analyst
Bank of Sydney
01.2023 - 03.2023
Freelance Video Producer
Lions Court Studios
09.2022 - Current
Associate Director
Yaazhi Films
01.2021 - 12.2021
Assistant Director
Eagle Eye Productions
01.2019 - 10.2019
IT Analyst
TATA Consultancy Services
03.2014 - 05.2019
Senior Software Engineer
CAPGEMINI India Pvt. Ltd.,
05.2013 - 03.2014
Senior Analyst
FLEXTRONICS Pvt. Ltd.,
06.2011 - 04.2013
SENIOR PROGRAMME PRODUCER
Red Pix
03.2010 - 06.2011
Bachelor of Science - Computer Science And Engineering
Anna University
Certified Associate - SAP Materials Management
SAP Labs
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