Hi, I’m
Ritesh Bhan
Brisbane,QLD
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring [Number] years of experience to dynamic new position. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
1
year of professional experience
Work History
Rock And Roll Sushi
Front End Supervisor
05.2022 - 06.2023
Job overview
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained newly hired sales team in upselling techniques.
Education
IcollegeBrisbane, QLD
Associate of Science from Hospitality
06.2023
Skills
- Accurate Money Handling
- Develop Policies
- Merchandise Quality Assurance
- Handling Complaints
Languages
Fiji
Professional Working
English
Full Professional
Hindi
Elementary
Timeline
Front End Supervisor
Rock And Roll Sushi
05.2022 - 06.2023
Icollege
Associate of Science from Hospitality
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