Ritesh Budhathoki

• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Completed wide range of tasks in diverse filming areas to support operations.
• Maintained a safe and clean work environment, contributing to overall team productivity.

• Streamlined internal processes for increased efficiency in daily office tasks.
• Collaborated with other support staff members to ensure smooth operations within the office environment.
• Coordinated schedules, appointments, and travel arrangements for the advisory team as needed.
• Supported advisors during client meetings, taking detailed notes and preparing necessary materials beforehand.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Lead 2 branches in the area focusing on the core

development of fundamentals as well as details.

• Extensive us of systems of Western Union, Money Gram & Xpress Money for both inbound & out bound remittances.
• Outdoor & Digital Marketing of strategic plans through travels & Social Media platforms.
• Attended / conducted AML / CTF trainings for existing frequent changing policies.
• Executed customer loyalty programs to retain & attract new customers.
• Provided expert advice & recommendations to seniors on business process improvement & efficiency.
• Focused on creating wider business reach by involving a mixture of systems & differentiated Techniques

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.