Ritesh Shrestha
Mittagong,NSW
Summary
With a proven track record at Coles, I excel in bakery operations and team development, enhancing food quality and safety. My leadership significantly boosted efficiency and profitability, showcasing my management proficiency and critical thinking. Skilled in financial management and fostering a collaborative environment, I drive projects to success with determination and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bakery Manager
Coles
Bowral
12.2021 - Current
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Ensured compliance with food safety regulations in the preparation area.
- Managed budgeting activities, such as forecasting costs and controlling expenses.
- Performed administrative tasks such as preparing team rosters, preparing payrolls, and managing customer complaints.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Implemented and executed merchandising programs to maintain and increase sales.
- Conducted performance evaluations for staff, identifying areas for improvement and providing constructive feedback.
- Monitored financial performance and implemented cost-control measures to maximize profitability.
- Led hiring, training, and supervising bakery staff, fostering a collaborative and productive work environment.
- Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
- Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
- Managed maintenance and repair of bakery equipment to ensure operational efficiency and reduce downtime.
- Trained, managed and motivated employees to promote professional skill development.
Baker
Coles
Bowral, Australia
08.2016 - 12.2021
- Maintained accurate inventory of baking supplies and ingredients.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.
- Placed orders for additional supplies when necessary based on production needs.
- Followed food safety guidelines while preparing all food items.
- Inspected finished products before packaging them up for sale.
- Attended training sessions related to food safety procedures and techniques.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Stocked shelves with freshly baked goods throughout the day as needed.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cakes, pie crusts and other baked goods.
- Baked fresh bread and pastries.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
Project Manager / Operations
Astir Australia
Bowral, Australia
08.2017 - 03.2020
- Conducted periodic inspections of job sites for quality and progress.
- Submitted budget estimates, progress reports and cost tracking reports.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Provided guidance to team members regarding tasks assigned to them.
- Effective negotiation and coordination with suppliers, clients, and other stakeholders.
- Participated in self-development training, such as telesales, telemarketing, effective email writing, and customer complaint handling techniques.
- Used modern software like Trello, Odoo, Reckon, and others.
- Managed third-party warehouse and stock control using WMS and company ERP.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
Suite Master
TNT Express
Botany, Australia
08.2013 - 08.2016
- Demonstrated fearlessness and determination
- Generated the ability to handle pressure under fast paced working environment
- Responsible for ensuring the freight were sent to the right destination using the customer desired freight delivery method
- Performed various other duties like driving forklift, loading unloading trailers/trucks, supervision and employee training
Education
Masters of Commerce - Professional Accounting
Federation University Australia
Sydney07.2015
Bachelors of Business Administration -
Tribhuvan University
Kathmandu07.2012
Courses - Telesales, Emails
08.2019
Skills
- Effective Communication
- Management Proficiency
- Team Development
- Supervisory experience
- Business management
- Food quality standards hygiene
- Reporting Skills
- Financial Management
- Critical thinking and problem solving
- Food safety oversight
- Safety sanitation
- Allergy awareness
- Bakery operations
- Employee scheduling
- Cost control
- Talent Acquisition
Certification
- Trade Qualifaction in Baking
- Forklift
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
References
References available upon request.
Timeline
Bakery Manager
Coles
12.2021 - Current
Project Manager / Operations
Astir Australia
08.2017 - 03.2020
Baker
Coles
08.2016 - 12.2021
Suite Master
TNT Express
08.2013 - 08.2016
Masters of Commerce - Professional Accounting
Federation University Australia
Bachelors of Business Administration -
Tribhuvan University
Courses - Telesales, Emails
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