Result-oriented sales worker with a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Business Development Associate
CivilsdailyIAS
Delhi
10.2021 - 04.2024
Enhanced sales lifecycle monitoring and progression through meticulous management of up-to-date CRM systems.
Increased profits by successfully promoting additional products and services to established customer base.
Promoted a customer-centric approach to optimize sales outcomes
Continuously updated knowledge of existing and future products
Demonstrated strong interpersonal skills by effectively communicating with clients to understand their needs, suggest appropriate solutions, and enhance revenue
Retail Sales Executive
Behtar Supermarket
Bangalore, Karnataka
07.2020 - 10.2021
Implemented procedures designed to enhance customer satisfaction levels.
Generated reports on daily, weekly, monthly sales activities for management review.
Performed accurate record keeping of inventory and sales data.
Identified potential markets for new products based on trends in the industry.
Developed relationships with customers through personalised service.
Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
Analysed customer feedback to improve product quality and services offered.
Education
Master of Business Analytics -
Macquarie University
Sydney, NSW
07.2026
PGP in Strategic Digital Marketing - Digital Marketing
Great Lakes Executive Learning
Bangalore, IND
12.2023
Bachelor of Business Administration - Marketing
Bangalore University
Bangalore, IND
09.2020
Skills
Business Development
Strategic Planning
Sales
Leadership
Communication Skills
Customer Relationship Management
Teamwork and Collaboration
CRM Software
Brand Awareness
Social Media Marketing
Competitor Analysis
Industry Trends
Sales proposal creation
Product Knowledge
Timeline
Business Development Associate
CivilsdailyIAS
10.2021 - 04.2024
Retail Sales Executive
Behtar Supermarket
07.2020 - 10.2021
Master of Business Analytics -
Macquarie University
PGP in Strategic Digital Marketing - Digital Marketing