Ritik Godhani
Sydney
Summary
Technically driven ICT professional with hands-on experience gained during an internship at Trikon Pty Ltd, focusing on network setup, system configuration, troubleshooting, and on-site support. Strong communication and teamwork skills developed through both technical and customer-facing roles. Eager to contribute to a dynamic IT environment, and continue growing in the industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern (ICT Support Engineer)
Trikon Pty Ltd
Bella Vista
03.2025 - Current
- Proactive and hands-on ICT support professional with practical experience in configuring and maintaining enterprise networking systems, including routers, switches, wireless access, and on-site installations. Supported broadband deployments at client locations, ensuring reliable connectivity and seamless integration. Skilled in provisioning IP-based communication systems, performing domain and network configurations, and assisting with security device setup. Confident using industry-standard tools to deliver efficient troubleshooting and high-quality customer support in fast-paced environments. A reliable team player who adapts quickly, learns on the job, and takes initiative to solve technical challenges.
Retail Team Member (Acting Assistant Manager))
Woolworths Supermarket
North Parramatta
10.2023 - Current
- Demonstrated strong customer service skills by efficiently managing point-of-sale operations and ensuring a positive shopping experience. Took on leadership responsibilities by overseeing daily store operations and supporting team members in the absence of the department manager. Managed stock replenishment, coordinated team tasks, and effectively handled conflict resolution. Played an active role in training new staff and maintaining compliance with store policies and procedures. Contributed to smooth shift transitions through inventory monitoring and strategic floor planning.
Education
Master of Science - Information Technology
Central Queensland University
Sydney, NSW06-2025
Bachelor of Science - Information Technology
Atmiya University
Rajkot, Gujarat, India 04-2022
Skills
- Network configuration
- Troubleshooting and end-user support
- IP provisioning
- Domain setup and system configuration
- Technical documentation
- On-site network deployment and installation
Certification
- IBM Cybersecurity Analyst (2024)
References
References available upon request.
Timeline
Intern (ICT Support Engineer)
Trikon Pty Ltd
03.2025 - Current
Retail Team Member (Acting Assistant Manager))
Woolworths Supermarket
10.2023 - Current
Master of Science - Information Technology
Central Queensland University
Bachelor of Science - Information Technology
Atmiya University
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